SiteScope Reviews

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Carl Brahms Jr
Real User
Engineer at a transportation company with 10,001+ employees
May 05 2019

What is most valuable?

For host monitoring, agentless monitoring requires no installs or special permissions, just a regular user account on the host and firewall access to SSH, WMI, NetBIOS, etc. DBQuery, URL, and Web Service monitoring were also valuable until we started using another tool for real transaction… more»

How has it helped my organization?

The Monitor Templates functionality allowed us to spin up monitoring with .csv files pretty easily. We ended up using the "script" monitor the most, because the canned monitors didn't always do what we needed. It was easy enough to use, and the ability to use regex to monitor output in alerts and… more»

What needs improvement?

It was a great tool for a long time. My go-to tool for everything. However, something happened at HPE years ago and investment in the development of the tool seems to have tanked. They have not kept up with browser security requirements or advances in GUIs, they switched to a corruptible database… more»

What's my experience with pricing, setup cost, and licensing?

Easy to setup, but I’m not able to recommend this product any longer because there hasn’t been any real investment in enhancements that allow for cloud or container monitoring. Apparently they no longer charge for solution templates and I’m not sure how they price the tool. They’ve changed it over… more»
Rakesh Kanojia
Consultant
Senior Technical Pre-Sales Consultant / Project Manager (BSM) at a tech services company with 51-200 employees
Apr 13 2018

What is most valuable?

SiteScope supports several virtualization technologies (private and public), like AWS, Hyper-V, VMware, etc., without the installation of any extra modules. The dashboard… more»

How has it helped my organization?

SiteScope is a very flexible solution. The organization where I have implemented this solution allowed us to create custom monitoring to suite the environment. When… more»

What needs improvement?

Direct integration with an SMS gateway for sending critical alerts to the support SME. This will help customer investing in third party middleware solutions for SMS.

What's my experience with pricing, setup cost, and licensing?

SiteScope licensing can be node based-or monitor-based. I would recommend for node-based licensing. For the first time users, it is recommended to make use of the… more»

If you previously used a different solution, which one did you use and why did you switch?

Depending on the requirement, we do recommend an agent-based solution. However, our overall first choice is SiteScope.

What other advice do I have?

Go with a small install base (architecture) and gradually scale the solution.

Which other solutions did I evaluate?

No.
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Hani Khalil
Real User
Senior Manager, Operations Excellence at a tech services company with 1,001-5,000 employees
Sep 22 2019

What is most valuable?

There's no agent you need installed on the servers. In our environment, we have some servers out of our control so we cannot manage them. We use SiteScope to monitor the availability, the resources on the servers, etc. This allows us to do this job without installing agents so there's no need to take care of anything on the server. The interface is good. It's great for our technical team.

What needs improvement?

Sometimes in a huge environment, I think the documentation does not provide the required calculations so you can't know what the required set up should be. You need to test. We have some cases where we need to monitor the V-centers and the whole ESXi, available under this, and VMs. It may impact the server if you don't have the required experience.

What other advice do I have?

I would recommend the product. I would suggest that those considering implementation of the solution need to study their environment first. You need to know what you're going to do before installing SiteScope. Everything needs to be prepared. Communication metrics should be ready. If your communication metrics are not ready, then SiteScope will not work with you. Once you do, however, it will be a… more»

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SiteScope Questions

What is SiteScope?

SiteScope is an agentless application monitoring software that provides heterogeneous and hybrid support, quick time to value, and ease of installation, configuration, and use.
Also known as
Micro Focus SiteScope, HPE SiteScope
SiteScope customers
Vodafone Ireland, Kuveyt Turk Participation Bank
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