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Feb 19 2020
What is most valuable?I think that the product's ability to monitor the systems and applications are the most valuable features. We get alerts over email if there is an issue. We can also use it for our customer support incident and problem management. SiteScope can be integrated to have tickets created automatically… more»
What needs improvement?We are evaluating AppDynamics as a potential solution. We want to understand how that compares to and may be better than SiteScope. So I don't know exactly at this time what can be improved, but that is why we are evaluating AppDynamics. We are taking the opportunity to compare the features in both… more»
Which solution did I use previously and why did I switch?We did not have a different solution previously, and at the time we adopted the product we thought that SiteScope was a complete solution. It is not bad, but in the last five years, we learned more about what we might want to see in the product and what is possible with this type of product. As this… more»
What other advice do I have?My advice to other people considering SiteScope as a solution in this category of tools is that I think SiteScope is a good product. It is definitely useful and provides a lot of value. I do not have any other advice in terms of being an end-user because all those things are not a perspective I have… more»
May 05 2019
What is most valuable?For host monitoring, agentless monitoring requires no installs or special permissions, just a regular user account on the host and firewall access to SSH, WMI, NetBIOS, etc. DBQuery, URL, and Web Service monitoring were also valuable until we started using another tool for real transaction… more»
How has it helped my organization?The Monitor Templates functionality allowed us to spin up monitoring with .csv files pretty easily. We ended up using the "script" monitor the most, because the canned monitors didn't always do what we needed. It was easy enough to use, and the ability to use regex to monitor output in alerts and… more»
What needs improvement?It was a great tool for a long time. My go-to tool for everything. However, something happened at HPE years ago and investment in the development of the tool seems to have tanked. They have not kept up with browser security requirements or advances in GUIs, they switched to a corruptible database… more»
What's my experience with pricing, setup cost, and licensing?Easy to setup, but I’m not able to recommend this product any longer because there hasn’t been any real investment in enhancements that allow for cloud or container monitoring. Apparently they no longer charge for solution templates and I’m not sure how they price the tool. They’ve changed it over… more»
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Apr 13 2018
What is most valuable?SiteScope supports several virtualization technologies (private and public), like AWS, Hyper-V, VMware, etc., without the installation of any extra modules. The dashboard… more»
How has it helped my organization?SiteScope is a very flexible solution. The organization where I have implemented this solution allowed us to create custom monitoring to suite the environment. When… more»
What needs improvement?Direct integration with an SMS gateway for sending critical alerts to the support SME. This will help customer investing in third party middleware solutions for SMS.
What's my experience with pricing, setup cost, and licensing?SiteScope licensing can be node based-or monitor-based. I would recommend for node-based licensing. For the first time users, it is recommended to make use of the… more»
Which solution did I use previously and why did I switch?Depending on the requirement, we do recommend an agent-based solution. However, our overall first choice is SiteScope.
What other advice do I have?Go with a small install base (architecture) and gradually scale the solution.
Which other solutions did I evaluate?No.
Sep 22 2019
What is most valuable?There's no agent you need installed on the servers. In our environment, we have some servers out of our control so we cannot manage them. We use SiteScope to monitor the availability, the resources on the servers, etc. This allows us to do this job without installing agents so there's no need to take care of anything on the server. The interface is good. It's great for our technical team.
What needs improvement?Sometimes in a huge environment, I think the documentation does not provide the required calculations so you can't know what the required set up should be. You need to test. We have some cases where we need to monitor the vCenters and the whole ESXi, available under this, and VMs. It may impact the server if you don't have the required experience.
What other advice do I have?I would recommend the product. I would suggest that those considering implementation of the solution need to study their environment first. You need to know what you're going to do before installing SiteScope. Everything needs to be prepared. Communication metrics should be ready. If your communication metrics are not ready, then SiteScope will not work with you. Once you do, however, it will be a… more»
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What is SiteScope?SiteScope is an agentless application monitoring software that provides heterogeneous and hybrid support, quick time to value, and ease of installation, configuration, and use.
Also known asMicro Focus SiteScope, HPE SiteScope
SiteScope customersVodafone Ireland, Kuveyt Turk Participation Bank