SiteScope Reviews

SiteScope is the #26 ranked solution of our top Application Performance Management (APM) tools. It's rated 3.4 out of 5 stars, and is most commonly compared to Dynatrace - SiteScope vs Dynatrace

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SagarShah1
Real User
Senior Support Manager at a computer software company with 5,001-10,000 employees
Feb 19 2020

What is most valuable?

I think that the product's ability to monitor the systems and applications are the most valuable features. We get alerts over email if there is an issue. We can also use it for our customer support incident and problem management. SiteScope can be integrated to have tickets created automatically… more »

What needs improvement?

We are evaluating AppDynamics as a potential solution. We want to understand how that compares to and may be better than SiteScope. So I don't know exactly at this time what can be improved, but that is why we are evaluating AppDynamics. We are taking the opportunity to compare the features in both… more »

Which solution did I use previously and why did I switch?

We did not have a different solution previously, and at the time we adopted the product we thought that SiteScope was a complete solution. It is not bad, but in the last five years, we learned more about what we might want to see in the product and what is possible with this type of product. As this… more »

What other advice do I have?

My advice to other people considering SiteScope as a solution in this category of tools is that I think SiteScope is a good product. It is definitely useful and provides a lot of value. I do not have any other advice in terms of being an end-user because all those things are not a perspective I have… more »
Tuncay KALAYCI
Real User
Managed Services Manager at a tech services company with 1,001-5,000 employees
Apr 15 2020

What is most valuable?

I can say for the system environment, SiteScope can be useful.It is easy to monitor using WMI protocol to get CPU,Ram and disk status. Also, you can monitor URL. Managing site scope is not as difficult as its reveal.

What needs improvement?

The tool dashboards are not good and don't meet our customers' needs. Because of this we generally use open source tools like Grafana and we also use Nagios for monitoring as a free tool. We're able to gather gather information from SiteScope or the other network tools like NMI to create a dashboard in Grafana. When we use the OMI tool as an umbrella, and SiteScope attempts to allow that, the… more »

What other advice do I have?

People should know that if they only use SiteScope, it won't be enough. They will need to get support from other tools. For example, without HM tools, without network manager tools, it will not work. They won't get the old alerts from their environment and they will be unhappy. SiteScope alone is not enough. I would rate this product a seven out of 10.
Learn what your peers think about SiteScope. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
442,041 professionals have used our research since 2012.
Carl Brahms Jr
Real User
Engineer at United Airlines
May 05 2019

What is most valuable?

For host monitoring, agentless monitoring requires no installs or special permissions, just a regular user account on the host and firewall access to SSH, WMI, NetBIOS, etc. DBQuery, URL, and Web Service monitoring were also valuable until we started using another tool for real transaction… more »

How has it helped my organization?

The Monitor Templates functionality allowed us to spin up monitoring with .csv files pretty easily. We ended up using the "script" monitor the most, because the canned monitors didn't always do what we needed. It was easy enough to use, and the ability to use regex to monitor output in alerts and… more »

What needs improvement?

It was a great tool for a long time. My go-to tool for everything. However, something happened at HPE years ago and investment in the development of the tool seems to have tanked. They have not kept up with browser security requirements or advances in GUIs, they switched to a corruptible database… more »

What's my experience with pricing, setup cost, and licensing?

Easy to setup, but I’m not able to recommend this product any longer because there hasn’t been any real investment in enhancements that allow for cloud or container monitoring. Apparently they no longer charge for solution templates and I’m not sure how they price the tool. They’ve changed it over… more »
Hani Khalil
Real User
Senior Manager, Operations Excellence at a tech services company with 1,001-5,000 employees
Sep 22 2019

What is most valuable?

There's no agent you need installed on the servers. In our environment, we have some servers out of our control so we cannot manage them. We use SiteScope to monitor the availability, the resources on the servers, etc. This allows us to do this job without installing agents so there's no need to take care of anything on the server. The interface is good. It's great for our technical team.

What needs improvement?

Sometimes in a huge environment, I think the documentation does not provide the required calculations so you can't know what the required set up should be. You need to test. We have some cases where we need to monitor the vCenters and the whole ESXi, available under this, and VMs. It may impact the server if you don't have the required experience.

What other advice do I have?

I would recommend the product. I would suggest that those considering implementation of the solution need to study their environment first. You need to know what you're going to do before installing SiteScope. Everything needs to be prepared. Communication metrics should be ready. If your communication metrics are not ready, then SiteScope will not work with you. Once you do, however, it will be a… more »

What is SiteScope?

SiteScope is an agentless application monitoring software that provides heterogeneous and hybrid support, quick time to value, and ease of installation, configuration, and use.
Also known as
Micro Focus SiteScope, HPE SiteScope
SiteScope customers
Vodafone Ireland, Kuveyt Turk Participation Bank
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