Skype for Business Room for Improvement

Analyst at a construction company with 51-200 employees
The use of multiple users making calls from both audio conferencing and video conferencing requires a good connection to the internet. If one of the users has a poor internet connection, this failure will compromise the meeting, causing delays and distortions in the communications. View full review »
Rajeev Jha
Database Manager at Wartsila India Ltd
Sometimes Skype is slow, and we cannot use other elements of our devices while using the Skype solution. In addition, we would love to implement a whiteboard to the solution. It would be very helpful if you could draw a diagram while in a meeting on Skype. We do use other tools like Zoom and GoToMeeting for these types of features, but it would be nice for Skype to implement these tools, as well. View full review »
John ONeill
Principle consultant at Active Data Consulting Services Pty Ltd
I think sometimes the connectivity needs improvement. Sometimes people have connectivity issues. Once you are running, it's terrific. But, there are unexpected dropouts occasionally. The reliability is not 100%. For example, we had a call today which started great, and then suddenly there were several participants that dropped out of the call due to connectivity. I also think that it would be great to have a drag-and-drop feature during a call. Additionally, the screen sharing is really good. It would be nice to draw notes for screen sharing. This would especially be nice with Touch Pros. View full review »
Find out what your peers are saying about Microsoft, Cisco, TeamViewer and others in Virtual Meetings. Updated: September 2019.
371,062 professionals have used our research since 2012.
Rasik Chauhan
User at a energy/utilities company with 10,001+ employees
Skype for Business is good for the PCs with higher bandwidth, but an improvement is required for low bandwidth usage. View full review »
Rosmer Bustamante
Computer Maintenance Technician at GTP Sistemas S.L at a tech services company
Specifically in the service area: Since my organization is in charge of repair and maintenance service of computer equipment, and also works internally in communication with members who bring about growth in the company, to include any functionality would be a service that transmits data stored in the cloud, in the form that can be saved, and also to send and receive useful files. View full review »
Managing Director at Shivaami Cloud Services Pvt. Ltd.
Skype for Business needs to improve their support for Android cellphones. Sometimes the connection crashes, which is understandable if you are traveling. But, it would be nice if this could be stabilized somehow. Additionally, I think there is a need to improve the chat-for-groups feature. It is not perfected yet. View full review »
Hm Lee
Head of Strategic Portfolio Management team at a comms service provider with 11-50 employees
Click to call: I should be able to make a desktop phone call when I click a member of my directory. There are other applications that enable making calls by clicking in the Lync directory. View full review »
Unified Messaging Consultant at a engineering company with 10,001+ employees
End user enhancement: There are few codes in the back-end from the vendor which need to improve, be enhanced, like application sharing for remote party to access the machine, and can be easily accessed by tools, such as CAD design. This is one of the examples. View full review »
Senior Voice and Network Manager
* We overcame the audio quality issues by asking users to use the 'Call Me' feature with their desk phone. * We would like to better customize our instructions within the Outlook plugin/invite, but we are unable to do so. * Our user base has struggled for adoption, as using Skype audio is not a very consistent experience due to the diverse networks that they are on (home office, corporate office, and branch office networks). View full review »
There is normal interface of software,it should be user friendly and eye catchy.Nothing esle and i cannot explain much. View full review »
Find out what your peers are saying about Microsoft, Cisco, TeamViewer and others in Virtual Meetings. Updated: September 2019.
371,062 professionals have used our research since 2012.
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