Symantec End-user Endpoint Security Reviews

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Real User
Network Administrator at a pharma/biotech company with 51-200 employees
Aug 05 2020

What is most valuable?

I think Symantec is a good antivirus solution. There is not really a specific feature that I think stands out. If you consider the protection as a feature, I would say that antivirus protection is the most valuable feature the product has.

What needs improvement?

We have had some problems with the Symantec solution. The problems were bad enough that I was compelled to start to research into other products. The biggest issue was the whitelisting feature. The Symantec software has a feature that… more»

Which solution did I use previously and why did I switch?

I have not used other antivirus products as an admin. The Symantec product was already in use at the company when I came here.

What other advice do I have?

The honest advice I would have for someone considering this solution at this point in time is to move on. I say this because Symantec is being bought out by Broadcom. That may not be a bad thing on its own. Symantec has traditionally been a… more»

Which other solutions did I evaluate?

I was not the one who implemented Symantec at our company. The decision was made before I arrived and I inherited the product. I am now researching products in consideration of deploying a replacement option for Symantec because it is not… more»
Real User
Senior Network Engineer at a government with 10,001+ employees
Jul 14 2020

What is most valuable?

The most valuable feature is the automated updating. They send out updates on a regular basis. All that we have to do is to set it up on our server to download it, then it is distributed to the individual endpoints. Individual machines… more»

What needs improvement?

This solution is resource-heavy. It uses up a lot of memory and a lot of disk space. It demands a lot of resources. There have been improvements with Windows 10 and it's not as problematic. The firewall capabilities did not seem to do what… more»

What's my experience with pricing, setup cost, and licensing?

This product is more reasonably priced than some competing solutions.

What other advice do I have?

Within the last three or four months, we decided to drop Symantec on its own because of some issues we have with the company. We will be using Sophos. Symantec sold off their enterprise solutions, which this product falls into. When they… more»

Which other solutions did I evaluate?

We spoke with some vendors who recommended Sophos and Crowdstrike. While Crowdstrike has some incredible features, it's four times the cost. Sophos is supposed to handle our needs. Crowdstrike could handle our needs and then some, but we… more»
Learn what your peers think about Symantec End-user Endpoint Security. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
431,024 professionals have used our research since 2012.
Real User
Director at a consultancy with 201-500 employees
Jul 14 2020

What is most valuable?

The single-pane management is the solution's most valuable feature. It makes administrative control very easy.

What needs improvement?

I'm not sure if the solution can improve that much more. Right now, for me, I'm asking the question "How does Defender stack up against the product we're paying for?" Defender comes with Windows 10 and we have Windows 10 throughout our environment. With that being free, we're asking ourselves why we… more»

What's my experience with pricing, setup cost, and licensing?

We're a not-for-profit. We do get exceptionally good pricing, however, I cannot say exactly what the costs are for us on a monthly or yearly basis.

What other advice do I have?

We're just a Symantec customer. We aren't a partner or reseller. We're currently using the latest version of the solution. Overall, we're pretty happy with the product. I would tell other organizations considering implementing it that it's a great tool. My concern again would be if Broadcom doesn't… more»
Imtiaz Hussain
Real User
Malware Hunter and Incident Responder at Computer Network Systems
Jul 02 2019

What is most valuable?

In Symantec Endpoint Protection, the most valuable feature I like is the good performance. With Symantec, I always know this tool will be reliable and with the latest protection.

How has it helped my organization?

Symantec is top of all of the antivirus tools. I couldn't find any single incident that happened. Symantec was not the leader previously, McAfee and Kaspersky were. This is a new game.

What needs improvement?

The device control level and application control level should improve. I am finding a lot of issues when I block the devices, like a printer or scanner. In the classes of the devices for the application control, the most important issue is the hashing. Nowadays all the vendors, like Cisco firewalls… more»

What other advice do I have?

In my personal experience, most people use Symantec. In my whole life, I couldn't find any problems with Symantec. In the ransomware protection, though, I found many issues. Many people were having infections but the virus sometimes was not detected. Even the Kaspersky software could not detect it… more»
Subodh Sing
Consultant
Consultant at Godimo IT
Apr 07 2019

What is most valuable?

The fact that it has centralized management is the most valuable feature. In addition, the support from Symantec is very important. It is a global company and they give very good support. That is an important factor here because we are… more»

How has it helped my organization?

Symantec, as an antivirus solution, makes things far better on the management and the vulnerability scanning sides. From a management point of view, it is good.

What needs improvement?

We have talked to Symantec about a feature that is lacking. Any external device which is inserted into a computer should be subject to an auto-scan policy, to automatically scan it before accepting the device. Let's say I have a pen drive… more»

What's my experience with pricing, setup cost, and licensing?

We pay on a yearly basis and have a three-year contract.

What other advice do I have?

Understand your environment and what kind of security product you're looking for. Every environment has different requirements. Everybody has different kinds of file formats and data classifications. For Symantec is a good product for our… more»
Leopold Dapa
Reseller
Country Director at socitech
Mar 11 2019

What is most valuable?

We had to position Symantec in big companies like Telco and several banks. With this solution, you also get the Protection Suite, endpoint protection, SEP, and you also have the Mail Security and… more»

How has it helped my organization?

We had a bank that we were working with and they had a challenge in which they needed to protect against vulnerability. They had previously used Kaspersky, we discussed and told them that Symantec is… more»

What needs improvement?

The mobility solution should be improved. You need to separately purchase mobile, like a smartphone with Android and so on, you need to buy it separately with SAP, for example. It would be better for… more»

Which solution did I use previously and why did I switch?

We also use McAfee because of the scalability. It had the issue that it consumed too many resources and for vulnerabilities, sometimes there are some direct varieties you cannot delete.

What other advice do I have?

This solution is very effective. It can really address the challenges but you need to have training in order to be able to effectively implement it. If you don't fully know how to implement it you… more»

Which other solutions did I evaluate?

It's not planned yet to switch to another product but we can potentially implement Cisco as we are also a Cisco partner and we find it sometime interesting when requested by the customer. But we push… more»
Mamonoor Rashid
Real User
CEO at Tech Valley Networks Limited
Apr 07 2019

How has it helped my organization?

It has improved our productivity and, from a security point of view, we feel safe from spam. For endpoint protection, we are not facing problems now.

What's my experience with pricing, setup cost, and licensing?

Pricing and licensing for our country is very good. It's not that expensive and the endpoint security is very good. It's not as cheap as some others, but they are not as good.

Which solution did I use previously and why did I switch?

We didn't have anything at this scale. We just used Kaspersky as an antivirus, but we are not using it now, we are using Symantec Endpoint Protection which covers everything. Symantec is better, it covers more requirements. Antivirus… more»

What other advice do I have?

Since we have done two very successful PoCs, one live PoC for my largest customer, which is in government, and another for a private company, I recommend that other customers take the Symantec solution as their main security: I prefer… more»

Which other solutions did I evaluate?

We are evaluating Imperva, as we have some customer requests to do a PoC on that, as well as other product like F5 and A10. We have the PoC boxes for A10 for load-balancing and DDoS. We also have some NGFWs, like Check Point - we are doing… more»
Darren Braithwaite
Real User
IT Manager at Digitalis Reputation
Jul 12 2019

What is most valuable?

I like the ability to push it to a client, centrally from central consoles. I like the integration of Active Directory. I like the ability for it to auto-enroll. You can add machines to the Active Directory and when it configures right, it automatically installs to those machines. The firewall features are pretty good as well. I like the firewall and the intrusion prevention features, and just the… more»

What needs improvement?

Sometimes the interface can be a bit cumbersome, and maybe the help features. If you're not charged with administering the product and you don't do it every day it can sometimes be difficult to remember how to do the simple basic things, so some type of help or guidance for your most regular or frequent tasks would be good. Something similar to what the product called Serviceaid has. I also think… more»

What other advice do I have?

I would advise anyone to make sure they do their required reading before they implement. Before implementation, you need to do the reading on the best practices because obviously if you've got a larger implementation then you need to think about a few concerns. You need to think about resilient managing services as well. Also, before purchasing, do the due diligence and look at alternative… more»
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User Assessments By Topic About Symantec End-user Endpoint Security

Learn what your peers think about Symantec End-user Endpoint Security. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
431,024 professionals have used our research since 2012.

Symantec End-user Endpoint Security Questions

What is Symantec End-user Endpoint Security?

Unmatched Endpoint Safety for Your OrganizationAs an on-premises, hybrid, or cloud-based solution, the single-agent Symantec platform protects all your traditional and mobile endpoint devices, and uses artificial intelligence (AI) to optimize security decisions.

Also known as
Symantec EPP, Symantec Endpoint Protection (SEP)
Symantec End-user Endpoint Security customers

Audio Visual Dynamics, Red Deer Advocate, Asia Pacific Telecom Co. Ltd., Kibbutz Ein Gedi, and AMETEK, Inc.

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