Symantec Privileged Access Manager Room for Improvement

MB
System Administrator at Alghanim Industries

The response time for support could be faster. Some features should be added: cloud-based, VPN-less, more secure, and it should be adjusted in a hybrid environment.

This solution is out of support now, so we are moving to BeyondTrust. With BeyondTrust, we have a dedicated team working on those products that is specialized and easily understands our environment.

It should have cloud features. One of the reasons we are using BeyondTrust is that we are going away from the VPNs. BeyondTrust doesn't require a VPN.

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Sudip Karmacharya - PeerSpot reviewer
Information Security Specialist at CAS Trading House

We have to do a lot of manual work to automate features. The initial phase is simple, but it is difficult to configure our requirements. In addition, the integration between Symantec Privileged Access Manager and identity governance has to be better.

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Stefan Zivanovic - PeerSpot reviewer
Cyber Security Consultant at CyberGate Dfenese

There should be some training platform similar to Microsoft and IBM. We can't find useful documentation or YouTube videos to learn about the process. They should include some assignments in the test environment to explore the product's features.

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Privileged Access Management (PAM)
February 2024
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