Symantec VIP Reviews

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Gareth Hawkins
Real User
Network Analyst at a healthcare company with 1,001-5,000 employees
Jul 21 2017

What is most valuable?

The two-factor authentication is most definitely valuable and moves us closer to being able to check off those important boxes for compliance.

How has it helped my organization?

Currently, it is only for select users, but the infrastructure is in place to expand to a larger group. The increased security for those users is beneficial, as well as… more»

What needs improvement?

The gateway server is a RADIUS server, but it lacks the functionality of returning RADIUS attributes other than those that are required for the gateway to authenticate the… more»

What's my experience with pricing, setup cost, and licensing?

Licensing and pricing seems very fair.

If you previously used a different solution, which one did you use and why did you switch?

This was the first solution of its kind.

What other advice do I have?

This product works fine when it is setup. Once we have it setup, we haven’t had to do much. The Gateway configuration is easy, and it is easy to backup, allowing you to… more»

Which other solutions did I evaluate?

We did not evaluate other options.
Iftikhar Iqbal
Consultant
Professional Services Consultant at a tech services company with 51-200 employees
Jul 23 2017

What is most valuable?

* Intelligent authentication - Risk-based authentication * Cloud-based service and management

How has it helped my organization?

It provides an easy management for credentials of the remote users when accessing the corporate resources. There is a consolidation of a couple of Identity Providers into Symantec VIP for centralized management of credentials. Integration… more»

What needs improvement?

The factors that need improvement are: * Geofencing * Privileged account management * Behavioral authentication

What's my experience with pricing, setup cost, and licensing?

There is a one-time setup fee plus the licenses are provided as per the number of users. For SMS and voice calls, the costs are separate.

What other advice do I have?

Understand your pain points and requirements, then fully understand the feature set provided by the vendor and licensing requirements. You know your environment best and the consultants who work with the vendors know the solution best, so… more»
Find out what your peers are saying about Symantec, Cisco, RSA and others in Authentication Systems. Updated: June 2019.
353,599 professionals have used our research since 2012.
Consultant77a
Real User
Consultant at a government with 11-50 employees
Mar 20 2019

What do you think of Symantec VIP?

What is our primary use case?

The primary use case is to generate digital code to login to my email and network. This solution is part of our requirement for multifactor authentication when logging into the network from outside the office. We are currently using the latest version of the product.

How has it helped my organization?

It offers more platform support, like Apple, Android, and Microsoft.

What is most valuable?

It is easy to use. I use it when traveling.

What needs improvement?

In the next release, I would like the ability to work offline with remote access. Sometimes, there is no connectivity. Every time that I have a new phone or computer, it takes a little longer to deploy it.

What do I think about the stability of the solution?

The stability is okay. …

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Find out what your peers are saying about Symantec, Cisco, RSA and others in Authentication Systems. Updated: June 2019.
353,599 professionals have used our research since 2012.

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What is Symantec VIP?

VIP is a leading cloud-based strong authentication service that enables enterprises to secure access to networks and applications while preventing access by malicious unauthorized attackers. A unified solution providing both two-factor and risk-based token-less authentication, it is based on open standards (ex. SAML, OATH) and can easily integrate into enterprise applications.
Also known as
VeriSign Identity Protection Authentication Service
Symantec VIP customers
Maine Medical Center, Aria S.p.A
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