Symantec VIP Reviews

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Gareth Hawkins
Real User
Network Analyst at a healthcare company with 1,001-5,000 employees
Jul 21 2017

What is most valuable?

The two-factor authentication is most definitely valuable and moves us closer to being able to check off those... more»

How has it helped my organization?

Currently, it is only for select users, but the infrastructure is in place to expand to a larger group. The increased... more»

What needs improvement?

The gateway server is a RADIUS server, but it lacks the functionality of returning RADIUS attributes other than those... more»

What's my experience with pricing, setup cost, and licensing?

Licensing and pricing seems very fair.

Which solutions did we use previously?

This was the first solution of its kind.

What other advice do I have?

This product works fine when it is setup. Once we have it setup, we haven’t had to do much. The Gateway configuration... more»
Iftikhar Iqbal
Consultant
Professional Services Consultant at a tech services company with 51-200 employees
Jul 23 2017

What is most valuable?

* Intelligent authentication - Risk-based authentication * Cloud-based service and management

How has it helped my organization?

It provides an easy management for credentials of the remote users when accessing the corporate resources. There is a consolidation of a couple... more»

What needs improvement?

The factors that need improvement are: * Geofencing * Privileged account management * Behavioral authentication

What's my experience with pricing, setup cost, and licensing?

There is a one-time setup fee plus the licenses are provided as per the number of users. For SMS and voice calls, the costs are separate.

What other advice do I have?

Understand your pain points and requirements, then fully understand the feature set provided by the vendor and licensing requirements. You know... more»
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Prashant Alhat
Consultant
Senior Network Engineer at a tech services company with 10,001+ employees
Jun 06 2017

What do you think of Symantec VIP?

What is most valuable?: In this version 9.1, lots of changes are done for the dashboard, User Store etc. • How has it helped my organization?: Mostly from a product expert's point of view, it provides solutions for my clients. Intelligent Authentication and the cloud-based service with BYOD are valuable features. • What needs improvement?: The User Store synchronization part needs to improve. Also, the logs, reports, and dashboard can be improved. • For how long have I used the solution?: I have been using this solution for around two years. • What do I think about the stability of the solution?: There were no stability issues. • What do I think about the scalability of the solution?: There was the User Store issue that we experienced in terms of the...

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What is Symantec VIP?

VIP is a leading cloud-based strong authentication service that enables enterprises to secure access to networks and applications while preventing access by malicious unauthorized attackers. A unified solution providing both two-factor and risk-based token-less authentication, it is based on open standards (ex. SAML, OATH) and can easily integrate into enterprise applications.
Also known as
VeriSign Identity Protection Authentication Service
Symantec VIP customers
Maine Medical Center, Aria S.p.A
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