How much does Dynatrace DEM cost?
Answered Oct 30, 2020
I am researching Dynatrace DEM. How much does is cost?
11 Answer
reviewer1352679 (IT Technical Architect at a insurance company with 5,001-10,000 employees)Top 5LeaderboardReal User
Like all enterprise software, it's all negotiable. What gets at the heart of the question is an ability to estimate the volume. Dynatrace is measured by # of sessions & synthetics.
One user session costs 0.25 DEM and is measured as a user interacting with a monitored app for up to 1 hour or 200 user actions, if I remember correctly) (confirm with your salesperson). Do not confuse a session with a user action (i.e. user click). If you have session replay enabled for the transaction, I believe each click maybe a DEM, not sure. We are interested but have been hesitant due to compliance concerns and trying to get the RUM set up.
Synthetic cost for DEM is per transaction so if you run once per day = 365/year. If you run the same HTTP twice per day = 730/year
For simplicity, I will provide an example below of running 1 per hour.
HTTP monitors = 0.1 DEM per synthetic execution
1 trxn * 24 (hrs/day) * 365 (days/yr) * 0.1 (http dem) = 876
Browser clickpath = 1 DEM per action in click path, my example is 3 "actions" in a single clickpath.
1 clickpath * 3 (actions in clickpath) * 24 (hrs/day) * 365 (days/yr) = 26,280
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