2017-12-14T22:45:00Z

What advice do you have for others considering Dynatrace?


If you were talking to someone whose organization is considering Dynatrace, what would you say?

How would you rate it and why? Any other tips or advice?

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2424 Answers

author avatar
Top 20Consultant

In this solution, they try to take a whole lot of complexity and make it look simple. It is not an easy thing to do. There is a release every month of new features. They are pretty good at implementing things when you log a feature request or enhancement. The vendor is running DevOps and has a high frequency of releases, so you don't normally have to wait for the next major release, provided that there is enough requirement for it. Quite a lot of the new design in the new version has been influenced by the new privacy rules in Europe. They've had to restrict a lot of what can be seen, in terms of the user's personal data, which can be seen as a good thing. Generally speaking, they've gone from a very open design where you can see all of the database queries and the data, to a more closed system. You can still find that stuff, but you have to turn on a lot of things and implement them. They are not there by default. I find this a source of frustration because some of the time, the problems are because of the data. For example, someone put in their name wrong or put in an apostrophe. Without seeing the data, you don't know and can't figure out what is wrong. You have to figure it out by looking at it. This is a GDPR thing, however, and it is necessary for compliance. Companies have to decide while consulting with their customers, how much people are allowed to see. Then it can be configured. My advice for someone who is implementing this solution is to take some time to plan out your operational environment in advance. Try to maintain consistency in naming, because I think that you can get additional value through this planning. You can roll out ad-hoc and it will be fine, but if you take some time to name things then you can get a better picture of your environment. This is a very good solution, but nothing is perfect. I would rate this solution eight out of ten.

2019-05-30T08:12:00Z
author avatar
Real User

A PoC is the best way to go. Put it against an application and go through the paces of tagging, analyzing, and alerting on it. You can understand what it does and how it does it. Give it a very complex application, so you can see how well it works. We use the on-premise version because we have it running on VMware. We also use it on AWS to manage our systems on AWS for production and for our non-production environments.

2018-12-11T08:31:00Z
author avatar
Real User

There are long term benefits in using the monitoring tool. There is also strategic value added, as is the case of transforming the internal language of the technical teams.

2019-05-22T11:34:00Z
author avatar
Real User

Nowadays, we are not Dynatrace customers. However, we want to keep up to date with product functionality in order to evaluate the necessity of changing our current solution.

2019-05-21T14:41:00Z
author avatar
Real User

Have Dynatrace or one of its partner do a PoC. You will not regret it.

2019-05-21T08:53:00Z
author avatar
Top 5LeaderboardReal User

I will rate the software a nine out of 10 because they are able to help solve our issues for us even though we don't understand the system fully. To make it a perfect 10, Dynatrace needs to implement the features from New Relic in the dashboard so that I can monitor my own performance. Even though New Relic is not as good as Dynatrace, I have to understand my own system. I set each parameter manually before every launch by five minutes. I would suggest to prospective buyers to evaluate both Dynatrace and New Relic to see which features are best for your company. If you are not sure about the system requirements, choose Dynatrace. If you understand your own system and know by seeing a network outline exactly what you need for support, then choose New Relic.

2019-03-12T07:26:00Z
author avatar
PopularReal User

When learning Dynatrace, we brought in Dynatrace people to come onsite and take my team through a week long training. We did that two or three different times. They offered this type of training. They also have online training out on their community that I could set up for my team members. The effectiveness of that training was about 75 percent. With AppDynamics, they have provided some online training. The take away from it (from my team) has been maybe 10 to 15 percent. The training is geared more towards sales than using the product for what it was intended. It boasts the features and selling points of the AppDynamics product instead of the ins and outs of how to use it once it has been installed in our environment. I would definitely recommend Dynatrace. I have the benefit of having used it for so many years. It takes less infrastructure to set it up initially. It's a single agent engine. You just set the agent up and run it, then it configures itself. It goes out and finds all your processes with everything that's running, configuring itself. The simplicity of the infrastructure and simplicity of setting it up, then actually using it, along with setting up your dashboards to monitor your metrics is much better. There are more features than the AppDynamics dashboarding. I would rate it Dynatrace as a ten out of ten. At the point of where we're at with our AppDynamics experience, I would rate it as a five out of ten.

2019-02-24T10:18:00Z
author avatar
Real User

I would recommend Dynatrace Managed because it has more features, and go straight for the AWS version because it is simpler to manage. It can also be accessed through the browser. We previously used the on-premise version, but have switched to the AWS version, which has more features.

2018-12-11T08:31:00Z
author avatar
Consultant

Try it out. They are other tools on the market, but with this one, the graphical interface is what I like the best. If that is what you really want, definitely go for it.

2018-12-11T08:31:00Z
author avatar
Real User

It functions well. We are getting good support. It gives us everything that we were looking from it. We use the on-premise version and have just begun onboarding the AWS version.

2018-12-11T08:31:00Z
author avatar
Real User

Try it. It is a good product. We have used both the AWS and on-premise versions. They are about the same for us.

2018-12-11T08:31:00Z
author avatar
Top 20Real User

I want to tell people about its hybrid security capabilities. A lot of people have legacy experience with the tool, so it is valuable. They would not have to reinvent the wheel. We use a hybrid environment, so we have to use the both AWS and on-premise versions. The product is integrated with Splunk and ServiceNow. It integrates easily with them.

2018-12-11T08:31:00Z
author avatar
Top 20Real User

Kick the tires. Figure out how it fits your use case.

2018-12-11T08:31:00Z
author avatar
Real User

Research into similar products. It adapts well for integration with other products in our environment. We don't use it for AWS.

2018-12-11T08:30:00Z
author avatar
Real User

Do some research. There are a lot of tools out there with a lot of features, which people have bought into it. Make sure to get the right tool for the job. When you do bring a tool on, take it for a trial run first, then see if it is giving you the value which you are looking for.

2018-12-11T08:30:00Z
author avatar
Real User

I advise that when you are looking for a new product, consider: * Features * Accuracy * Consistency

2018-12-05T11:40:00Z
author avatar
Top 20Real User

It is a very useful product. Depending on your use case, try all the solutions out, then figure out which one is best.

2018-12-05T07:52:00Z
author avatar
Top 20Real User

It is perfect for application monitoring. The integration and configuration of this product on the AWS environment is good. We are using the on-premise and the AWS versions, which are pretty much the same. I work with a product called Rancher, which integrates really well.

2018-12-05T07:52:00Z
author avatar
Top 20Real User

Dynatrace is pretty good as they are the market leaders. We started with the on-premise version. Now, we are moving onto the AWS version. From the perspective of analyzing Dynatrace, it was able to do the EMI for all our data services. It has worked out well. We have been happy with it. It can monitor your entire infrastructure on AWS. I don't see an option why you should not use this product. If you don't have AWS as a requirement, then maybe re-evaluate. Otherwise, I am confident in the product.

2018-12-04T07:57:00Z
author avatar
Real User

Make sure that you understand the scope before you start looking at application monitoring. Understand your environment. Most important criteria when selecting a vendor: * They must have support in our country, so we may be able to contact them locally. * They must be able to fit to our functional requirements up to 80% or better. * They must be able to fit into the space that we operate in, which is the tertiary educational space. * They must be able to integrate with our current systems, as much as possible.

2018-08-22T11:28:00Z
author avatar
Real User

It looks nice. The service discovery and user play are really surprising.

2018-05-24T13:43:00Z
author avatar
Real User

It has all the things an enterprise needs.

2018-05-24T13:43:00Z
author avatar
PopularReal User

If I had just one solution that could provide real answers, not just data, the immediate benefit for my team would be less resources needed. This would streamline and automate things. Most important criteria when selecting a vendor: reputation of the vendor. We go read reviews. We also check vendor references and talk to other customers to find out what their experiences have been.

2018-02-07T08:05:00Z
author avatar
Top 5LeaderboardReal User

Since you cannot manage what you cannot measure, I do give the most importance to data quality. This is priceless. If you manage based on bad or incomplete data, you are leaping into the bad decisions direction. The return might just be immediate. You install it and after minutes you are getting the full data in. The other day I compared Dynatrace to another APM solution, and the other person had been struggling nine months to get the data out. When he saw what Dynatrace did out-of-the-box, he simply could not believe it. Finally, be prepared to be surprised! It is very fast pace. The Session Replay and the Augmented Reality are just two recent examples. Almost every day I get some new perspective in this field, like AIOps, and it just keeps getting faster!

2017-12-14T22:45:00Z
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