2017-12-14 08:03:00 UTC

What do you like most about JIRA Service Desk?


Hi Everyone,

What do you like most about JIRA Service Desk?

Thanks for sharing your thoughts with the community!

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1212 Answers

author avatar
Top 5LeaderboardReal User

One of the main advantages of JIRA is that it can be customized for our solutions. I live in Iran and we translated some parts of it into Persian and customized it with extra features. We hid other features to customize it right to the point. We provide this solution for our customers.

2019-09-19 08:39:00 UTC
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Top 5Real User

The solution offers lots of information on the website to assist with technical queries. There are also many community sites to help you troubleshoot any problems.

2019-09-15 16:44:00 UTC
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Top 5LeaderboardReal User

The customization is the most valuable aspect of the solution. I can customize full workflows. It's very flexible. We can use mail if we want to open requests as well.

2019-09-15 16:43:00 UTC
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Top 5Real User

I like the history, the dimensioning, and how I can configure a space based on my preferences or the project circumstances.

2019-09-15 16:43:00 UTC
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Top 5Real User

This is the most complete and versatile enterprise task management product and issue tracker.

2019-09-11 10:12:00 UTC
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Top 5Consultant

What I really like about this solution, is how it manages the queues, the tickets and the routing.

2019-09-10 09:04:00 UTC
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Top 5Real User

This solution has helped us a great deal in project management tracking and forecasting.

2019-09-08 09:50:00 UTC
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Top 5LeaderboardConsultant

JIRA helps integrate Kanban Board features and for this reason what it does it does well.

2019-06-23 09:40:00 UTC
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Top 5LeaderboardReal User

This is a flexible tool for logging and tracking issues efficiently.

2019-06-11 11:10:00 UTC
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Top 5Real User

The most valuable feature of this solution is that it is user-friendly.

2019-05-16 06:50:00 UTC
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Real User

The automations will really help the company by delegating work the way your company operates.

2018-01-31 10:49:00 UTC
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Real User

​Allows customized processes for our service contracts.

2017-12-14 08:03:00 UTC
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