What do you like most about JIRA Service Desk?
Thanks for sharing your thoughts with the community!
One of the main advantages of JIRA is that it can be customized for our solutions. I live in Iran and we translated some parts of it into Persian and customized it with extra features. We hid other features to customize it right to the point. We provide this solution for our customers.
The solution offers lots of information on the website to assist with technical queries. There are also many community sites to help you troubleshoot any problems.
The customization is the most valuable aspect of the solution. I can customize full workflows. It's very flexible. We can use mail if we want to open requests as well.
I like the history, the dimensioning, and how I can configure a space based on my preferences or the project circumstances.
This is the most complete and versatile enterprise task management product and issue tracker.
What I really like about this solution, is how it manages the queues, the tickets and the routing.
This solution has helped us a great deal in project management tracking and forecasting.
JIRA helps integrate Kanban Board features and for this reason what it does it does well.
This is a flexible tool for logging and tracking issues efficiently.
The most valuable feature of this solution is that it is user-friendly.
The automations will really help the company by delegating work the way your company operates.
Allows customized processes for our service contracts.
I have experience working in the education sector.
We are currently evaluating ServiceNow and JIRA Service Desk. What are the differences between the two products in terms of purchase and maintenance costs?
Thanks! I appreciate the help.
Let the community know what you think. Share your opinions now!