How do you or your organization use this solution?
Please share with us so that your peers can learn from your experiences.
I am using this solution for a school project. I am using it in my laboratory back in Uni for research.
Most of my projects are in business process management and digital transformation. I'm using this tool for authentication. We're heavy users. We're using it to manage the marketing use cases, for example, requirements management, subscription planning, project management, and other tools to be deployed in our projects. The tool to be used in all our projects so internally we're using it for requirements management, project management, and for example, to maintain our ISO certificate.
As the name suggests, it is a process performance monitoring tool. It is used for discovering or finding the gap between what has been designed and what has been implemented. This is one of the checks that you can do with the help of BPM, and then you can re-engineer your process in a very correct manner.
ARIS was used to capture current business processes in ARIS EPC through a series of workshops. Level 1-3 VACD, Level 4 EPC (Event-driven Process Chain) and FAD (Function Allocation Diagram), Activities, Roles, Metrics, Risk and Control, RACI, etc. It was used to operationalize new business processes and also in preparation for a case management system migration to Salesforce. The management, team leader, and staff were trained to read the EPC process model and taught how to navigate ARIS in the production environment.
Our customers have generators on their facilities, and we manage those generators to provide services to the grid and reduce their costs. It involves peak shaving and that sort of stuff. We use ARIS BPM to essentially automate the communication to the grid and the generator and then update all of the account information regarding those transactions.
We are a solution provider and ARIS BPM is one of the products that we implement for our clients.
The process modeling capabilities are what we use this for primarily.
One of the main demands that we have at the moment from our customers is not only to map and share their diagrams but also to govern them and automate them. Our major customers come from the banking sector and we also have 2/3 of the telcos and some insurance companies of our country on board. We are a partner with ARIS and I'm the senior manager.
We primarily use this solution for process design, improvements, and publishing.
We are now using ARIS BPM long-term. We are using it as the default tool for our team analytics. For meetings, we use ARIS BPM. For some of the meetings, we use EPC, but we're planning to move to ARIS BPM. We also use ARIS BPM as the solution architect with those models. We are currently reviewing the accuracy of ARIS BPM in moving data to the enterprise for analytics.
I used to work for the company who set this solution up for customers. However, I am now an end-user, and perform the role of system architect.
What do you like most about ARIS BPA?
Thanks for sharing your thoughts with the community!