ArcSight Logger Review

High performance, easy query creation, and straightforward documents


What is most valuable?

Some of the most valuable features I really appreciate are the performance, how quick the solution is, and how easy it is to create a query. Additionally, it is user friendly and the automatic graph creation feature is beneficial. 

What needs improvement?

The solution could be improved in maintenance settings.

Some of the additional features I would like to see in the next release is an automated dashboard of the logs that has information that is more detailed. 

For how long have I used the solution?

I have used this solution for one and a half years. 

What do I think about the stability of the solution?

It is a stable solution. 

What do I think about the scalability of the solution?

It is a scalable solution. 

How are customer service and technical support?

The technical support is very good providing accurate answers and I have never experienced problems with them.

How was the initial setup?

The initial setup to be straightforward, you just have to stick to the documents and it is really easy.

What about the implementation team?

My current deployment was not a complex environment. It was very easy to deploy and connect with the different connectors. I had deployed the solution approximately three times in my career. 

With a complex environment, the deployment was approximately two days whereas with a really complex environment the setup would require around 15-20 connectors.

What other advice do I have?

I would recommend it to others because the performance of the solution is overall great. One of the significant features are its high search capacity and if you know the query language you will be more comfortable.

I rate ArcSight Logger a nine out of ten.

Which version of this solution are you currently using?

7.0
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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