What is most valuable?
- Time off requests: Very easy to keep track of them.
- ATS: Time saving having all applicants in one place, and the email function is very useful.
- Onboarding and Offboarding: Task reminders are very useful, and means we can use as evidence for areas of ISO 27001.
How has it helped my organization?
BambooHR has streamlined HR for us. We are an SME and growing rapidly. BambooHR has helped us keep on top of HR, which is essential.
What needs improvement?
Training: To allocate a new training course, you can only add it to a job title, and not to individuals. This is not very useful to us.
For how long have I used the solution?
I have been using BambooHR for 2 years and 10 months.
What do I think about the stability of the solution?
We have not had stability issues.
What do I think about the scalability of the solution?
We have not had scalability issues.
How are customer service and technical support?
Technical support is good. We have a slight delay in response due to our location and time difference. But generally, support is very responsive and good.
Which solution did I use previously and why did I switch?
We didn't have an HRM system prior to using BambooHR.
How was the initial setup?
Initial setup was pretty straightforward. There are options to import data when you start off, and there is a function to use power-edits to update information for more than one employee.
What's my experience with pricing, setup cost, and licensing?
Depends on what features you need. We started off with the basics and added ATS later. There is an upgrade that costs more, but at the moment it is not cost effective for us, as we handle some of the features it offers with other software.
Which other solutions did I evaluate?
We looked at other options.
What other advice do I have?
I would recommend this product. I think it works for small- to medium-sized companies. It might not be so great for large organisations.
Find out what your peers are saying about BambooHR, Namely, Workday and others in Benefits Administration. Updated: September 2021.
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