Blackberry Protect Review

A flexible solution with robust endpoint malware protection

What is our primary use case?

We use CylancePROTECT for overall endpoint malware protection.

How has it helped my organization?

CylancePROTECT works really well with the way we work. It's flexible. It moves with people, whether you're virtual or working off-site or working here or whatever, it doesn't matter. We can manage it all in one place.

What is most valuable?

I find the actual overall endpoint malware protection the most valuable feature of CylancePROTECT.

What needs improvement?

I'd like them to do software distribution too, but they said that that's architecturally not at the product line. I'd like to see where they can push to avoid using another product to push the agents.

For how long have I used the solution?

I have been using CylancePROTECT for almost seven years.

What do I think about the stability of the solution?

It's a stable solution, and I haven't seen anything bad.

What do I think about the scalability of the solution?

CylancePROTECT's scalability seems very good. All the way from one to 100,000. We've seen it go both ways. All the way around. I've been in organizations that have had it too—they were much larger.

How are customer service and technical support?

Technical support is very good and pretty responsive.

Which solution did I use previously and why did I switch?

We used Carbon Black before and switched to CylancePROTECT because it failed.

How was the initial setup?

The initial setup is pretty straightforward. 

Which deployment model are you using for this solution?

Private Cloud
**Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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