Broadcom Clarity PPM Review

Consistent report delivery. I would like it to be compatible with other scheduling tools.

What is most valuable?

The most valuable features are its compatibility with other programs, easy to use and the report generating feature.

How has it helped my organization?

It has consistent delivery of reports and all project-related information housed in one place.

What needs improvement?

We would like to see compatibility with more than just one scheduling tool. Primavera P6 is our tool and it drives our projects.

What do I think about the stability of the solution?

Currently, we are still in development and we're not in production. The few times that we've tried putting it in production, it hasn't been that stable.

What do I think about the scalability of the solution?

From what I've seen at a recent conference, I'm quite impressed. You can do a lot with it and there is lot of room for growth.

How are customer service and technical support?

They are very good and extremely responsive when it comes to addressing questions. They provide good suggestions for any troubleshooting.

Which solution did I use previously and why did I switch?

We were using a previous solution; it was a combination of Microsoft Access, SharePoint tables and Excel. It was becoming too cumbersome and time consuming to produce reports and we needed something to manage all our projects. With the number of projects we were doing, the things we were trying to track and report on were getting more detailed; thus we needed a tool to manage all that.

The vendor’s ability to understand our current process, adapt to it while also being honest and setting guardrails for us on what their limitations are and what the product can deliver, were important criteria while choosing a vendor.

How was the initial setup?

I was involved in the initial setup and it was quite complex. We're still in the initial setup.

What other advice do I have?

Make sure that the production requirements are detailed and thorough, so that the vendor can understand what is needed for successful implementation.

We're not in production. We had gone to production, but we had to go back. There was difficulty in understanding our process and expectations from the start of the project to where we are now and that hasn't been realized.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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