CA Unified Infrastructure Management Review
Allows for long term data storage / trend analysis


Valuable Features

Long-term, database backed logging of data and the customisation features.

Improvements to My Organization

Nimsoft allows for long term data storage / trend analysis compared to preset SLA objects that allow for capacity planning to remove risks of downtime due to lack of resource provisioning.

Room for Improvement

User interface / speed of deploying monitoring based on templates.

Use of Solution

Approximately 4 years

Deployment Issues

Documentation is lacking and Nimsoft's support (before being bought by CA) was lacking.

Stability Issues

No.

Scalability Issues

No.

Customer Service and Technical Support

Customer Service:

Excellent service from customer services.

Technical Support:

Very few people at Nimsoft seemed to have level of infrastructure experience to really help out in a meaningful way.

Previous Solutions

No.

Initial Setup

Very complex, little documentation and NMS is more of a middleware to build you own monitoring on top of, rather than an end-to-end system.

Implementation Team

In-house.

ROI

No idea.

Pricing, Setup Cost and Licensing

No idea.

Other Solutions Considered

Decision to use Nimsoft was taken before I joined the company.

Other Advice

Allocate a lot of time to learn the product and be prepared to get your hands dirty with the configuration files and also LUA scripting.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

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