Calabrio Review

Deployment was smooth. It provides us with a better understanding of our target audience.


Improvements to My Organization

Allows us to better understand of our target audience. Provide better service.

Room for Improvement

It would be nice if this product supported operating systems other than Windows. Some work is needed on better support of multiple browsers.

Use of Solution

2 years

Deployment Issues

Deployment was very smooth.

Stability Issues

No.

Scalability Issues

No.

Customer Service and Technical Support

Customer Service:

Excellent.

Technical Support:

Excellent.

Previous Solutions

I did not previously use other products.

Initial Setup

Straightforward after understanding the basic product.

Implementation Team

Vendor team, along with in house experts.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
1 Comment
Orlee GillisConsultant

How would you use the solution differently if it supported other operating systems?

31 October 16
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