Fortinet FortiAnalyzer Review

Easy to implement and robust with good technical support


What is our primary use case?

We're resellers of Fortinet. The solution is a product for doing diagnostics on their security environment. Our primary clients are banks or medical organizations.

What is most valuable?

The solution is very easy to deploy. 

We are very familiar with the product. It makes it easy to use and implement. 

The interface is easy to configure and fast to deploy. For that reason we use FortiAnalyzer.

What needs improvement?

FortiAnalyzer only works with other Fortinet products. If you need to analyze the data from other devices, other vendors, this solution is not the best one to use.

The interoperability with other vendors is lacking. It's very limited. You can scan the logs from other vendors within FortiAnalyzer, however, it only collects these logs. You can't analyze anything coming from other devices or vendors. This works very well with Fortinet products. When you need to interoperate with other vendors, it's difficult, because you don't have that support.

In future releases, we'd like to see more granular reporting. The reports on offer right now are pretty short.

For how long have I used the solution?

We've been using the solution for more than ten years at this point. It's been a decade or so.

What do I think about the stability of the solution?

The stability of the solution is excellent. It's very robust. We don't have issues with bugs or glitches. It doesn't crash or freeze. It's extremely reliable.

What do I think about the scalability of the solution?

The scalability is okay, however, it depends. If you do your homework and make the right sizing, you don't need the scalability. However, if you need scalability, it depends on the kind of client. You may need to change the box or move the FortiAnalyzer to another analyzer - something bigger - or maybe move the analyzer hardware to a better machine, depending on the customer.

Normally, we deal with small to medium-sized organizations.

How are customer service and technical support?

The technical support is very good. We have support right here in our country, and they give us very good support. We don't have a problem in this case. We've very satisfied with the level of service we get.

How was the initial setup?

The initial setup is not complex at all. It's very, very straightforward.

The deployment is quick and it's easy to configure. How long it takes depends on the size of the company that we are working for. Normally, we're able to do it within the same day, and we deploy the device or the virtual machine within that time frame. Depending on the requirements of the company, we may also optimize the reporting.

What about the implementation team?

We handle the deployment ourselves. We've been doing it for so long at this point, we've very comfortable with it.

What other advice do I have?

We use different deployment versions of Fortinet solutions. We use, for example, 200E and 200D and 100 too. These are the most popular. Right now, use the virtual environment.

This is a product that is very good for when you're using a Fortinet ecosystem. If you have a mix of vendors, it's not recommended.

Overall, I would rate the solution at a nine out of ten. We've been quite happy with their offering.

Which deployment model are you using for this solution?

On-premises
**Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
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