What is our primary use case?
I work with an HPE authorized partner in Malta and we offer storage solutions for customers. HPE Primera is one such product that I have experience with.
We have noticed that these days, most of the customers are implementing a solution that is a hybrid between Nimble and Primera All-Flash. There are both spinning disks and flash, where flash is used as the cache, which makes the price more competitive.
The customers are primarily using it for disaster recovery. They have their cluster and they are replicating one another to provide business continuity and disaster recovery applications.
What is most valuable?
In my opinion, HPE is making good progress and moving ahead with InfoSight, which is predictive analytics and artificial intelligence. I think that this is one of the selling points for their storage products and it comes at no extra cost.
InfoSight is built by gathering intelligence from all of the storage solutions, worldwide. If the AI is being used here in Malta, locally, as it would with InfoSight, then it would use baseline data from the whole world to make predictions. It is really robust.
Cases are opened automatically and they give you trend analysis as well.
Anything that helps administratively for a data center is important, and Primera gives you both efficiency and effectiveness.
What needs improvement?
The interface needs to be more user-friendly in that sense that installation and management are still a bit on the high end. It needs to be simpler.
For how long have I used the solution?
I have been working with Primera for about two years.
What do I think about the stability of the solution?
Primera is really robust, effective, and cost-saving as well. It has 100% availability, which is quite a lot.
What do I think about the scalability of the solution?
This is a scalable product.
The price of Primera All-Flash is going down, although this is more relevant for high-end customers. For small to medium-sized organizations, we are offering a hybrid solution.
How are customer service and technical support?
We work a lot with HPE technical support and they are very good. We are very satisfied.
How was the initial setup?
The initial setup is straightforward and the deployment should not take more than an hour.
What about the implementation team?
Our in-house team is responsible for deployment and maintenance.
Malta is small, with a population of 450,000. Our company has 12 system engineers for enterprise clients.
What's my experience with pricing, setup cost, and licensing?
From what I see, this is competitively-priced and HPE are doing their best to stay competitive.
What other advice do I have?
Primera is still new, and it's in its inception phase. There are still not many installations around. My advice to anybody who is implementing this product is that they have to keep updated as technology advances. It's not a question of "it works, leave it there and don't take care of updates". You have to keep up to date with what is happening with the technology. Sometimes, we encounter customers that stagnate in their technology because they concluded that if it works then you don't have to do anything. That is not a good approach because it's a continuous transformation.
In summary, this is a good solution and my only complaint is about user-friendliness. I am sure that in the future, and with InfoSight, things are going to get better. This is similar to what has happened to this point, where limitations that were present in previous versions have been enhanced. Personally, I have not encountered any limitations.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?