- Hardware stability
- Four-hour response support
Using this platform, we were able to provide virtual desktops (VDI) to our end users across WAN, to help alleviate some of the problems that we’ve had with bandwidth.
We are experiencing some latency that we’re resolving with HP.
The product has been in place for four months.
No issues with deployment.
No, the hardware has been good, and the system runs at a pretty low-temperature. We have ordered additional RAM as we need more.
Not yet. We haven’t made that jump yet, but in a few months we may add additional nodes. It seems simple enough to add additional nodes.
10/10. They have experienced technical staff and work through the problems. They're very helpful.
This was our first HyperConverged solution.
It was a very smooth setup. We were given a small check-list, we prepared, and then HP came in, set it up, and trained us.
HP came on-site to help set up and train. They were hands on, and the training was good, as the interface is easy enough to be very understandable. The training we had is enough for us to scale out and add additional nodes in the future on our own.
It takes about two years.
The initial install cost is expensive, but eventually the cost per user is quite reasonable. The more you scale out, the faster it drops. The original cost per user was $971 for 500 users. The cost goes down to $594, and after 3,000 users, it goes down to $401.
Three of the four solutions we researched were HyperConverged solutions, and there wasn’t the same support and cost as we had from HP. HP was the best for cost savings per performance, year over year. We looked at three other solutions though for our RFP, and we selected HP. We evaluated the cost per user once you scale out.
On the software side of things, we’ve had issues with printers. We have a complicated situation on the user side of things too. We were able to get through the issues and limitations by using PowerShell scripting. Having IT resources in-house is a must for more complicated cases.