IBM Cognos Review

Gartner found that Cognos users are concerned with difficulty of use. Do you agree?


In the February 2013 Magic Quadrant report, Gartner says that some of the top reasons why customers choose Cognos are IBM's road map and future vision. However, a high percentage of users are concerned with poor performance and difficulty of use.

What are some of the reasons you chose Cognos? What are your main concerns with IBM's product?

If you are a user or are evaluating IBM Cognos, add your comment below or write your own review. Share your opinion with our community!

Disclosure: I am a real user, and this review is based on my own experience and opinions.
2 Comments
Senior Manager of IT at a government with 1,001-5,000 employeesVendor

Far too many of the problems associated with business software applications are caused by a lack of training, more specifically accessing and understanding information that could improve a company’s ability to manage costs and grow margins. CEOs, CFOs and CIOs need to better understand the impact that poor data integration and management can have on their business initiatives and programs. Rather than blaming the software usability for these problems, the business needs to recognize that training and data consistency are a joint responsibility.

I can’t speak for the entire audience, since every company has their own set of business rules and priorities. But I can speak from experience, since I used Cognos for a number of years while working with the DOD.

Cognos is business intelligence software that allows anyone to connect to data within a few clicks, then visualize and create interactive, sharable dashboards with a few more. It's easy enough that any Excel user can learn it, but powerful enough to satisfy even the most complex analytical problems. Securely sharing your findings with others only takes seconds.

Cognos gives decision makers the information they need, when they need it, and in the right format.

Data is the foundation of most modern businesses. Senior executives must take responsibility for managing data as a corporate asset and work together with IT to spearhead initiatives to deliver high-quality, consistent data. In doing so, future initiatives will be more successful by avoiding the costs, delays, and embarrassment frequently associated with bad data.

14 June 13
Senior Developer with 1,001-5,000 employeesVendor

Yes, Cognos does make it very easy for someone who is given access to too powerful of a tool suite without training to get in over their heads. Certainly, assisting users with their issues is one of the primary things I have to do as a Cognos Developer/Administrator. However, the solution is to spend some analytic time to figure out what tools the users need, and deliver those to them. It's not complex to lock users out of functionality they don't need, and ultimately, it's more cost effective for the company to only buy "Analytics" licences for the Analysts. Most users really just want their reports, for their particular area, and to be told what they are getting done, and what they need to get done in the near future...if they need more information, they rely on the Analysts in their company to do that for them...that's the paradigm that has worked for large companies for decades, and despite the current rash of "do it yourself" tools....it's the paradigm that is surviving.

02 September 13
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