IBM Cognos Review

A ​good mix of abilities for reporting but ability to manage source code & environment deployment needs work

What is most valuable?

Good mix of abilities for reporting for both technical and non-technical users.

How has it helped my organization?

Dashboarding presentations of key metrics.

What needs improvement?

  • Ability to easily manage source code and environment deployment
  • Pricing model is frequently changing and hard to manage
  • Maintenance fees were based on a percentage of the base cost, not the discounted price we paid which was a surprise the first year

For how long have I used the solution?

Five years - Cognos BI 8 and 10

What was my experience with deployment of the solution?

Because the configuration options are wide, there are typically minor issues with an installation.

What do I think about the stability of the solution?

Not once it is configured correctly.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and technical support?

Customer Service:

6 out of 10.

Technical Support:

6 out of 10.

Which solution did I use previously and why did I switch?

Previous solution was built on an old technology and updates continue to be built over the same engine rather than an updated technology. Caused issues with programming.

How was the initial setup?

Complex, many options and variations available which is both good and bad.

What about the implementation team?

Through a vendor. Very good expertise.

Which other solutions did I evaluate?

Brief evaluation of other products, selection was based on discounted pricing at year end and high rating from Gartner.

What other advice do I have?

If you don't have staff with previous experience in this product, it's worth engaging a partner you help you with installation and configuration options, training and early implementation.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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1 Comment

author avatarit_user164874 (Practice Leader)

Regarding source code and environment management, there are some good thirty party add-on tools out there that solve this problem, and other problems such as large scale fine-grained security management.

Check out
MetaManager from Avnet Brightstar Partners (BSP)
CI/PI and other offerings from Motio
SecurityStudio from FirstQuarter
AuditProcessor from Genware Computer Systems
Varios Visn products from Envisn

I have used some but not all of these products.