IBM Cognos Review

Workspace Advanced is a hybrid of the Query, Report and Analysis studios.

What is most valuable?

Reporting, which includes building reports out of relational schema.

How has it helped my organization?

This product has made enhancements in building dashboards, incorporated changes to make it easier for the business users to import and use their metadata to do analysis. That is included in Cognos Analytics version 11. It is more user friendly and in some areas, you do not necessarily depend upon IT to build reports. There is one tool like Cognos Workspace Advanced, which is the hybrid of Query, Report and Analysis Studio.

What needs improvement?

Dashboarding: Actually right now in Cognos 10.2.2, Cognos Workspace is the dashboarding studio to build dashboards. But I believe some work still needs to be done in order to compete with other tools like Tableau, etc.

Tableau has in-memory capabilities and a lot of depth in visualizations. It can analyze and display a lot of intuitive data quicker. Also, Cognos Dashboard requires more IT skill to create and maintain as compared to Tableau. However, the new version, Cognos 11, is a big step in that direction to make it more user friendly.

Dimensional Modeling Reporting: Dimensional Modeling is used for reporting where the reports can be drilled down to a detail level. It works on the same concept as cubes, except it is live. Performance is a big factor, so it requires lot of expertise to build the right kind of model with the proper aggregation level; otherwise, the performance is impacted. Plus, it requires MDX knowledge to enhance/maintain the model, because SQL doesn’t work in dimensional modeling.

For how long have I used the solution?

I have used it for eight years.

What do I think about the stability of the solution?

I have not encountered any stability issues.

What do I think about the scalability of the solution?

I encountered scalability issues when different users are querying at the same time or if one user is running a big report involving large query (SQL).

How is customer service and technical support?

Technical support is 8/10.

What's my experience with pricing, setup cost, and licensing?

Pricing and licensing is high. It can be lowered.

Which other solutions did I evaluate?

I didn't make the decision to choose this product.

What other advice do I have?

It is a good product for reporting, not necessarily for dashboards.

Which version of this solution are you currently using?

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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