IBM Cognos Review

ETL support is important to our clients with big data. You must have technical skills to build reports.


What is most valuable?

  • ETL
  • A lot of features
  • Performance

These are important to big clients with big data.

How has it helped my organization?

For our clients, this product helps them make decisions faster, based on high-quality data.

What needs improvement?

The new version’s web interface isn't easy to use by 'regular' users. You must have technical skills to build reports. The product is not like QlikView or Tableau, where 'regular' users can build their reports on their own.

For how long have I used the solution?

I have used it for four years.

What do I think about the stability of the solution?

I have encountered a few stability issues.

What do I think about the scalability of the solution?

I have not encountered any scalability issues.

How are customer service and technical support?

Technical support is good.

Which solution did I use previously and why did I switch?

I did not previously use a different solution.

How was the initial setup?

Initial setup was complex; many servers.

What's my experience with pricing, setup cost, and licensing?

It is expensive.

Which other solutions did I evaluate?

Before choosing this product, we evaluated MicroStrategy and SQL Analysis Services.

What other advice do I have?

You need an IT team to support the users. It is not a BI-as-a-service app.

Which version of this solution are you currently using?

10.2.1
**Disclosure: My company has a business relationship with this vendor other than being a customer: My company is an IBM partner.
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