IBM Cognos Review
Provides data reporting and visualization.

Valuable Features

  • Active Reporting: Users can access the reports offline.
  • Visualization: IBM Cognos has a variety of charts. It has options to customize any kind of chart using the JSON editor. This helps clients to visualize and analyze the data in a very effective way.

Improvements to My Organization

This product has a wide variety of options to present data. The solution has improved our organization in the following ways:

  • Builds different kinds of report like lists, crosstabs, and charts.
  • Sends the report output to users.
  • Offers mobile dashboard options. Client executives and directors can pull the reports to their mobile phones. They can view all kinds of data related to their organization.

Room for Improvement

I would like them to reduce the cost of the user licenses.

Use of Solution

We have used this solution for over six years.

Stability Issues

We sometimes have to restart the application.

Scalability Issues

I did not encounter any issues with scalability.

Customer Service and Technical Support

I would give technical support a rating of 8/10.

Previous Solutions

I used the Microsoft SQL Server Reporting Services. I switched to IBM Cognos because some of the customization options were not available in that tool.

Initial Setup

The installation can be a little complex. It depends on the environment. If it is a Windows environment, the setup will be easy. If it is a Linux environment, it will involve scripting.

Pricing, Setup Cost and Licensing

If the organization is big enough, I would recommend this product.

Other Solutions Considered

We evaluated other options, such as Tableau.

Other Advice

The product has a wide range of data presentation options. If an organization has too much reporting to do, then I would definitely suggest this product.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

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