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IBM Cognos Review
It offers advanced, enterprise-level data modelling. It is struggling to compete with the front-end ease of use and visual appeal of QlikView and Tableau.


Valuable Features

  • Advanced, enterprise-level data modelling
  • Reporting
  • Request routing
  • Integrated security
  • Auditing
  • Jobs and scheduling
  • Alerts and agents
  • Content distribution

Improvements to My Organization

Centralised, balanced, scorecard-based dashboards with drill-through to detailed OLAP; datawarehouse; and operational reports keep the organisation focused on KPIs.

Room for Improvement

It is struggling to compete with the front-end ease of use and visual appeal of QlikView and Tableau.

Use of Solution

I have used it for 14 years.

Stability Issues

I have not encountered any stability issues.

Scalability Issues

I have not encountered any scalability issues.

Customer Service and Technical Support

Technical support is good (7/10).

Previous Solutions

I did not previously use a different solution.

Initial Setup

It is a mature, full-featured enterprise product and as such requires detailed configuration/administration knowledge to set up.

Other Solutions Considered

Before choosing this product, I also evaluated SQL Server Reporting Services, Tableau, and QlikView.

Other Advice

It provides value for larger enterprises.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

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