IBM Cognos Review
We use it as the main reporting tool for our clients.

Valuable Features

The reporting feature is the most valuable feature.

For Cognos, reporting is the widely used feature for both my clients and for most of the US-based banking organizations.

Improvements to My Organization

The product is the main reporting tool for our clients.

Room for Improvement

I would like to see improvements in mobile reporting. When it comes to mobile/offline based reporting, Cognos is not really capable of handling medium to heavy data volume.

The above limitation has been hampering its penetration into health care and other industries which are heavily dependent upon mobile devices for day-to-day operations.

Use of Solution

We have been using this solution for over five years.

Stability Issues

No stability issues. The product is one of more stable reporting solutions.

Scalability Issues

No scalability issues. Scaling is fairly straightforward.

Customer Service and Technical Support

Technical support is quite satisfactory.

Initial Setup

The initial setup is very straightforward for a technical person.

Pricing, Setup Cost and Licensing

If you need enterprise grade reporting, Cognos is a very economical solution for organizations.

Other Solutions Considered

I have never been involved in the decision making for selecting reporting tools. I have been on the report development side using Cognos for multiple clients.

Other Advice

The product is very strong for an online reporting based solution.

However, if someone is looking for complex mobile based reporting, they might want to weigh other options for their organization.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

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