IBM Rational DOORS Next Generation Review
It gives our team better visibility across life-cycle artifacts, but deploying the RRC add-in for browsers can be a real headache.


Valuable Features

Support for text, rich text and graphical requirement documentation. Extensive traceability and analysis through artifact linking across requirements and other artifacts within the Jazz CLM solutions.

Improvements to My Organization

It gives us better transparency of required changes and better visibility for the team across life-cycle artifacts.

Room for Improvement

There's ongoing stability issues with the browser UI. Some cases of illogical restrictions on artifact views, RFEs, have been submitted to the vendor and are currently pending review by the development team.

Use of Solution

I've used it for five years.

Deployment Issues

In certain instances of restrictive IT networks, with lack of elevated permissions for most users, deploying the RRC add-in for browsers can be a real headache, requiring multiple cycles of un-installing and reinstalling.

Stability Issues

No issues encountered.

Scalability Issues

No issues encountered.

Customer Service and Technical Support

Customer Service:

Very good customer support. Timely responses and updates.

Technical Support:

Very good technical support. Timely responses and updates.

Previous Solutions

We used Legacy IBM Rational requirements management solution, RequisitePro.

Initial Setup

It's slightly more complex than a Tomcat configuration due to a WAS and multi-server Jazz application configuration.

Implementation Team

It was done in-house.

Pricing, Setup Cost and Licensing

Definitely not the cheapest solution when it comes to licensing and at times confusing becuase of the various types offered (meaning what features and capabilities are available by type). Much more streamlined than years ago.

Other Solutions Considered

As a consultant, I was not part of the evaluation or decision making team. The solution was already in place.

Other Advice

Try staying close to out-of-the-box in the initial usage, grow into more complex configurations and usage models if possible. If committing to a complex SDLC and automated life-cycle tools, then invest in education for all users. Do not waste the investment by assuming that the solution will be utilized by all without training.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

2 Comments

it_user266616Real UserTOP 10

It looks like this review is relative to the IBM Rational DOORS Next Generation, formerly named Rational Requirements Composer (RRC) web based product versus the IBM Rational DOORS 'classic' product which has been around for 30 years and is currently up to version 9.6.1.

09 July 15
SrSolArchitect206Real User

Alex - That is correct, version 5.0.2 of RDNG not Doors 'classic'. I did not have control over the product title when approached to write the review, so that is definitely a great callout.

-Chris

09 July 15
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