IBM Spectrum Protect Review

Very reliable. If you have SAN on the back end housing TSM’s storage pools, you can achieve blazing fast restore times.


What is most valuable?

Client scheduling, deduplication, parallel processing of restores, disaster recovery manager.

How has it helped my organization?

Very reliable backup and recovery system. If you have SAN on the back-end housing TSM’s storage pools, you can achieve blazing fast restore times.

What needs improvement?

DB2 at the back-end database has some bugs in version 6; however, I have not yet worked with version 7 of TSM, so perhaps IBM has improved this, but don’t know for sure.

For how long have I used the solution?

Since 2005.

What was my experience with deployment of the solution?

Yes, with deduplication turned on, you need to be careful about how you scale server ratio to clients. Dedup takes more DB space and processing time. We overloaded our first v. 6 server when we moved from 5.3 and this was a major headache.

What do I think about the stability of the solution?

For some reason on 6.2, when DB2 does a reorg, dsmserv will hang. Have not been able to troubleshoot deep enough due to lack of time.

What do I think about the scalability of the solution?

No. You just need to have the servers and backend SAN storage with which to scale. $$$

How are customer service and technical support?

Customer Service:

IBM has been pretty good so far and you get people who know the product with great expertise.

Technical Support:

5/5.

Which solution did I use previously and why did I switch?

No, I have used TSM since I started managing backup/recovery.

How was the initial setup?

I would say its fairly complex and would be best done with a consultant. It is a product designed to scale to immense proportions and takes a team to put it together right.

What about the implementation team?

Implemented through a vendor team. The consultant we had was an expert.

What was our ROI?

Not sure. But it has saved us from data loss many times.

What's my experience with pricing, setup cost, and licensing?

Not sure.

Which other solutions did I evaluate?

No.

What other advice do I have?

Definitely recommend it.


Disclosure: I am a real user, and this review is based on my own experience and opinions.

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Top 20Real User

Truely the only enterprise backup software year after year.
Its ugly, difficult and so accurante, stable and scalable.
The only backup software with huge retro compatability, sometimes not supported but works.