What is our primary use case?
The primary use case for Spectrum Protect is as an enterprise back-end for companies' top database products, email, VMware, etc. We use it internally and promote that to our customers. It performs extremely well.
Our infrastructure is on-premise.
When I help architect our customer solutions, we are primarily recommending flash for the catalog of the database, then a NL-SAS big storage bowl. We do have some tape, but we recommend going into the container bowl and replicating to a second site, whether that be a cloud container or a customer's on-premise at a second site.
I architect solutions. One of my biggest customers is managing three Spectrum Protect environments, two large footprints, and one medium footprint. Currently, they are doing two-site replication. They are experimenting with cloud containers (just in the early stages).
How has it helped my organization?
Data reduction definitely reduces costs, not only software costs, but from the infrastructure needed. Then, the ability to replicate second copy to cloud helps reduce their infrastructure and management costs (for that infrastructure) by being able to send encrypted, secure information over the internet.
What is most valuable?
The software-defined ability to do data reduction through deduplication and compression, as well as being able to replicate data to a cloud container.
What needs improvement?
Single store: The ability to mark an archive from my backup for long-term retention.
A lot of my customers always ask for legal holds, especially on email.
For how long have I used the solution?
More than five years.
What do I think about the stability of the solution?
It is definitely a very robust solution. The biggest thing is follow the blueprints. IBM has done a great job documenting what the blueprints are. If you pay attention to those and follow them, you will avoid a lot of pitfalls.
What do I think about the scalability of the solution?
The blueprints are awesome. From everything that I have see out there from competitors' products, Spectrum Protect scales significantly higher than anything else that I have seen.
Spectrum Protect will meet our customers' growth plans.
How is customer service and technical support?
Technical support will always be a challenge. The biggest thing is you have to be very clear in defining what your needs and urgencies are. Though, they have gotten a lot better over time.
How was the initial setup?
Our team was involved in the initial setup, and it was fairly complex.
Which other solutions did I evaluate?
The main competitors usually evaluated: EMC and Commvault.
What other advice do I have?
I would recommend Spectrum Protect.
Most important criteria for my customers when selecting a vendor: An enterprise backup solution which could cover multiple Clients, environments, and databases.