Infor LN Review

If the users are trained properly there should not be any big issues.


What is most valuable?

  • Ease of Use
  • Ease of Development
  • Bundled with a lot of capabilities

How has it helped my organization?

We spend less time analyzing the data with the easy reports and data management. Due to a simpler implementation style, not much time is taken for new developments.

What needs improvement?

Technology is a continuous improvement process. So as far as I know, Infor is going great with the technological advancements.

For how long have I used the solution?

I've used it for three years.

What was my experience with deployment of the solution?

No issues encountered.

What do I think about the stability of the solution?

None. If the users are trained properly there should not be any big issues. Also, Infor Support Service is an add-on.

What do I think about the scalability of the solution?

None and it doesn't require a lot of investment for the server's and database.

How are customer service and technical support?

Customer Service:

8/10.

Technical Support:

8/10.

Which solution did I use previously and why did I switch?

I have worked with two firms. My previous firm used to have Tally ERP 9 which was their legacy system. But switching was necessary to cope up with the competitors in the market. With multi-site support and advanced reporting, Infor LN services are the best.

How was the initial setup?

It was straightforward. Infor Implementation follows a process which goes through implementation, user training and deployment. It follows the SDLC model very well.

What about the implementation team?

We implemented it through Infor's Implementation Partner who are 7/10.

What was our ROI?

I can't say as I am not a part of the management time, but more on the technical side. However, I am sure it would be good.

Which other solutions did I evaluate?

We also looked at SAP.

What other advice do I have?

A simple piece of advice, "Infor is the future." Go for it!!

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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