Infor M3 Review

Helps to keep things in order, and they have good technical support that is responsive

What is our primary use case?

We are mainly using this solution in the applications for accounts payable, and general ledgers.

How has it helped my organization?

It has improved the way our organization functions by keeping things in order.

What is most valuable?

The most valuable feature of this solution is the Infor GL tool that allows us to do our application support and development.

What needs improvement?

The implementation could be simplified, it's complex.

A cheaper price for the same quality would be nice.

For how long have I used the solution?

I have been using Infor M3 for 20 years. We use this solution from day-to-day.

We are not using the latest version, we are a version or two behind.

I am using Infor; it's an ERP system and that's what I support.

It used to be called Lawson software, under the name Infor.

What do I think about the stability of the solution?

It's a stable solution. We have not experienced any issues.

What do I think about the scalability of the solution?

I think that it's a scalable solution.

We have one application where every employee uses it.

How are customer service and technical support?

I don't use technical support often, but it's good.

I would rate them an eight out of ten. I don't work with them often enough.

The response time is pretty good.

Which solution did I use previously and why did I switch?

Previously, I was using ROSS Systems. 

They switched to Infor M3 because they were looking for more functionality and wanted to get all of the applications under one suite.

How was the initial setup?

The initial setup is complex. It took a year and a half to put in a significant version upgrade.

It's very complex, there are many bits and pieces.

What other advice do I have?

I would recommend Infor M3 to others who are interested in using it.

It does what we need it to do, and it doesn't fail very often.

I would rate Infor M3 an eight out of ten.

Which deployment model are you using for this solution?

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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