Microsoft Dynamics NAV Review
Allows the creation of intercompany journals and buy/sell invoices. It also allows the creation and transferring of intercompany purchase/sales orders.

Valuable Features:

Usability and UX/UI functionality. These features make implementation of projects much simpler. It allows smoother adoption of the new system and processes.

Improvements to My Organization:

NAV supports inter-company activities for two areas: Finance and orders.

  • The finance part allows creating intercompany journals and intercompany buy/sell invoices.
  • The orders part allows creating and transferring intercompany purchase/sales orders. The operation is semi-manual.

Room for Improvement:

  • Inter-company functionality: Relatively shallow and mostly manual
  • Alerts: Many customers are required to define system generated alerts. These are based on data changes and due dates by the user as personalization. This function does not exist.
  • One has to send the inter-company document to the outbox, process the outbox at the receiving company, process the inbox, and then create the document. This process is somewhat long and requires several steps.
  • The system does not support the synchronizing of modifications and bi-directional updates.
  • The most significant issue is the lack of the inter-company logistic functionality. It is not possible to send/receive shipping documents, serial numbers, and lot numbers.
  • Users require the ability to define alert rules that will trigger the receipt of alerts from the system if the alert condition is met. For example, if a customer's balance exceeds USD10,000, then send me a notification. The "big brother" Dynamics AX, does have this functionality, and it is very useful.

Use of Solution:

I have been working with Dynamics NAV for four years.

Stability Issues:

I have not seen any stability issues. My projects were based on 0 to 150 users and there were no such problems.

Initial Setup:

The ease of the initial setup, data conversion, and rapid start are the strengths of this solution.

Cost and Licensing Advice:

Do not compromise on the level of the consultants to reduce costs. Skilled staff will do things better and faster.

Other Advice:

Minimize customizations and maintain a solid change management plan.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

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