Nagios Core Review

Monitors our entire production environment, alerts us to any issues that may occur

What is our primary use case?

It's monitoring all of our production environment and alerting us to any issues that might pop up.

How has it helped my organization?

The benefits are that it's free and it allows us to monitor all of our production. So it gives us a comfort level of knowing that if there is a problem that pops up, we get notified.

What is most valuable?

  • GUI interface
  • Notification capabilities
  • Real-time reporting

What needs improvement?

In terms of any further features, that would bump us into their paid product. For what we get and what we use, and all the libraries that are available, it's pretty robust.

However, for the version we're using, making it a little easier to configure and set up from the start would help. There are multiple layers that you have to wade through to be able to set it up, to do it the right way, and to get it to do what you want it to do.

For how long have I used the solution?

Three to five years.

What do I think about the stability of the solution?

It has been rock solid.

What do I think about the scalability of the solution?

So far, it has met our needs. As far as I know, from reading blogs and the like, it can go to many more servers and even multiple data centers. It seems like it's pretty scalable.

How are customer service and technical support?

Tech support has been pretty good. There have been a couple of occasions where we've had to pick up the phone and call, and for the most part, they are very prompt, very quick, very responsive.

Which solution did I use previously and why did I switch?

I had used this solution before and there wasn't anything in place here that was any good, so it was a no-brainer for me.

My most important criteria when selecting a vendor are 

  • flexibility
  • supportability
  • scalability.

How was the initial setup?

I set the whole thing up. It wasn't complex, it was just that I had to do a lot of planning. If you follow your plan then you won't end up in trouble. If you deviate from the plan, you are going to have trouble.

What other advice do I have?

We have the ability right now to see and create reports to tell whether or not we're meeting our SLAs on our production servers, through it. That is something that we wrote and implemented as a plug-in.

I would rate this solution a nine out of 10 because it's relatively easy to implement and the cost is great, it's free.

My advice would be, save yourself a lot of time - go get it and install it.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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