NETSCOUT nGeniusONE Review

​It's easy to detect the unwanted traffic, but it needs to be more user-friendly.


What is most valuable?

  • Reporting
  • Analyzing
  • Troubleshooting
  • Evidence gathering

How has it helped my organization?

It's easy to detect unwanted traffic with all the detection tools available.

What needs improvement?

It needs a better GUI, and especially it needs to be more user-friendly.

For how long have I used the solution?

We've used if for four years, five months.

What was my experience with deployment of the solution?

We had issues with capacity planning.

How are customer service and technical support?

7/10 because they have limited numbers of engineers who can handle the ticket created.

Which solution did I use previously and why did I switch?

We previously used SolarWinds Netflow Traffic Analyzer, and switched because Netscout is more granular.

How was the initial setup?

It's complex because you have to first identify the traffic flow, and then the capacity of the appliance.

What about the implementation team?

We used a partner.

What's my experience with pricing, setup cost, and licensing?

  • Type 1 - up to 50 interfaces
  • Type 2 - up to 10000 interfacs

Which other solutions did I evaluate?

SolarWinds Network Traffic Analyzer. Netscout is more detailed than SolarWinds Network Traffic Analyzer.

**Disclosure: My company has a business relationship with this vendor other than being a customer: We're partners.
More NETSCOUT nGeniusONE reviews from users
...who work at a Comms Service Provider
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