SAP PowerDesigner Review

A stable and scalable solution with good connectivity and usability


What is most valuable?

I like the connectivity or the lineage between the models and usability.

What needs improvement?

Technical support could be better and more human.

For how long have I used the solution?

I have been using PowerDesigner for three years.

What do I think about the stability of the solution?

PowerDesigner is a stable solution. 

What do I think about the scalability of the solution?

PowerDesigner is a scalable solution. I worked in a client site where there was a repository, and there were dozens of data modelers. There wasn't a problem.

How are customer service and technical support?

It would be better if they had a more human IT support system. They are really chuffed with their support desk, they got the dashboards, and you can log your problems.

With another vendor, you log a problem, and they call straight away. You can tell somebody about the problem. They're very nice and personable, and they know you. For SAP, you're just lost somewhere in the queue, and for me, it's not a decent response.

What other advice do I have?

On a scale from one to ten, I would give PowerDesigner a nine.

Which deployment model are you using for this solution?

On-premises
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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