SonicWall TZ Review

It is very stable with no issues. The firewall has been up for the past 35 days non-stop.


What is our primary use case?

It is a multi-setting tool. We have about 50 users at any point in time. So far, we haven't had any problems.

How has it helped my organization?

We use the content filter and the SSL VPN: 

  • The content filter has increased our productivity, especially during working hours. We don't have users spending time on social media during working hours. This means productivity is good. 
  • Then, when the guys are offsite, they are still able to work without taking any breaks due to the SSL VPN that we use.

What is most valuable?

We use the content filter quite a lot because it's an office setting. During working hours, we like to censor the sites users can visit so it increases productivity. Therefore, the content filter has been good for us.

We have been using the SSL VPN as well, because most of our people do travel. They go for rest and recuperation approximately every six weeks, and they are offsite for about 10 days. More often than not, they need to login, or get onto shared drives, to do some work.

What needs improvement?

SonicWall Analyzer needs a different license. It would be good if Analyzer would be part of the stock license, so even if a layperson is getting the device, he or she doesn't forgets about ordering the Analyzer because it's already there. 

This is what we realized that over the last few months. We tried to pull some analysis, and without the Analyzer, we couldn't. Now, we are in the process of buying the additional license. It would have been better embedded from the beginning.

For how long have I used the solution?

Three to five years.

What do I think about the stability of the solution?

It is very stable with no issues. The firewall has been up for the past 35 days non-stop. It's performed great. It has performed as it should perform.

What do I think about the scalability of the solution?

Scalability is fine. Our needs do not vary regarding scalability. They are constant. We have about 50 users.

How are customer service and technical support?

We used it on one occasion. It was quite straight forward. We have a 24/7 support service option. The people who provided support were very efficient.

Which solution did I use previously and why did I switch?

The main company has been using SonicWall for awhile. When we setup our local office in Ghana, we decided to use what was being utilized in the main office for the local office.

How was the initial setup?

The initial setup was very straightforward. The wizard was helpful. It took less than an hour and a half to set it up and have at least the basic functions apparent. The primary set-up took less than two hours, then we were up and running.

What's my experience with pricing, setup cost, and licensing?

SonicWall has authorized distributors in our country. They have about two or three distributors in the country, so it makes it a bit easier. What we do is to request a quotation from these distributors, then we do a value for money analysis and see which one of them is giving us a competitive price.

Getting licenses in our country, Ghana, is not easy. Though, once we have them, adding them is quick (about a day).

Overall, the cost is great.

Which other solutions did I evaluate?

No, because we chose SonicWall because they are on our main company's vendor.

We did decide to go with SonicWall TZ instead of SonicWall NSA, because the SonicWall NSA is bigger and more costly.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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