SonicWall TZ ReviewOffers threat protection but their technical support is not responsive
What is our primary use case?
Our primary use for SonicWall TZ is for a network firewall and for threat protection.
What needs improvement?
With SonicWall TZ, they should make the interface useful for the user. This needs to happen very soon because now the interface is not sufficient.
When I need to apply some features, I get many tasks and too many to create objects.
For how long have I used the solution?
I have been using this solution for three years.
What do I think about the stability of the solution?
What do I think about the scalability of the solution?
Our IT administrator is just one person, me.
How are customer service and technical support?
I don't get the support that I need from SonicWall.
Which solution did I use previously and why did I switch?
I didn't use any other solutions previously.
What other advice do I have?
From one to ten, I would rate SonicWall TZ a seven for the end user experience. Other products have unlimited end users, but in SonicWall TZ there are just two admin users.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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