What is our primary use case?
We mainly use it for web filtration — we have a number of small websites. It's also a VPN — that's filtering, firewalling, and IPS.
Within our organization, there are roughly 250 people using Sophos UTM. Also, we have around 15 XG users.
We plan on using XG for the next few years, but we are going to stop using UTM on our main site.
What needs improvement?
I think the behavior with the zones was a little bit tricky to understand at the beginning of this project. It can be hard to manage at first, but overall, we don't have many problems with this solution.
For how long have I used the solution?
I have been using this solution for one and a half years.
What do I think about the stability of the solution?
It's stable, but the reaction time of the GUI is terrible; however, in my opinion, UTM is more stable than XG.
How are customer service and technical support?
Sometimes, It can be quite a time-consuming process to book a session with Sophos' support.
How was the initial setup?
The initial setup was not straightforward because we had experience with UTM, but not with XG. It's a completely different system.
We had it up and running within one week.
What about the implementation team?
We installed it on our own.
What other advice do I have?
I would recommend UTM over XG because it's easier to manage.
On a scale from one to ten, I would give XG a rating of 6. Conversely, I would give UTM a rating of nine.
Which deployment model are you using for this solution?