Sophos UTM Review
As both a firewall and UTM it's perfect, however, sometimes with setting up the spam filters there is an issue.


How has it helped my organization?

As we are a solution provider and not product oriented, we give the best solution for our customers, with a good price. We are the number one company in the region, BTC, and operate in Egypt, Iraq, Jordan, Lebanon, and Saudi Arabia.

What is most valuable?

As both a firewall and UTM it's perfect.

What do I think about the scalability of the solution?

No issues encountered.

How is customer service and technical support?

Customer Service:

For me, the customer satisfaction, and awareness, is the most important thing. I usually train all my clients on their chosen system.

Technical Support:

10/10.

Which solutions did we use previously?

As we are a service provider, we offer various other products to our customer:

  • Astaro ASG
  • Avaya/Netscreen
  • Fortinet
  • HP Switches & WiFi
  • Juniper SSG
  • Juniper SRX 210 & 240
  • Juniper WXC
  • Sophos next generation SG, including RED, SG, and WiFi
  • Telindus Crocus E1Q

How was the initial setup?

For me, the installation and setup is simple. I work hard to do the simulation for the customer, and discuss all the requirements before implementation with the client.

What about the implementation team?

In one project I implemented Sophos for was a bank. I had to involve the Sophos team as the client was asking for WAF in transparent mode with HTTPS inspection. They were 10/10.

Which other solutions did I evaluate?

Prior to Sophos, it was mainly Juniper and Fortinet.

What other advice do I have?

Give us 10 minutes of your time, and we will show you the differences. When I do presentations, I give potential clients demo access to the solution(s) I am presenting.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

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