Sophos UTM Review

It can identify threats quickly, then find the affected devices and quarantine them

What is our primary use case?

I am using it for security, antivirus, and malware detection.

How has it helped my organization?

It has helped by identifying threats within the company. If there are computers or servers that are compromised, then we are able to identify them right away in the system.

What is most valuable?

It can identify threats quickly, then find the affected devices and quarantine them.

It ease of use: The GUI is easy to maneuver through; it is not complicated.

What needs improvement?

The support needs improvement.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

It has been stable. We haven't had issues. It does what it is supposed to do.

What do I think about the scalability of the solution?

Since it is cloud-based, scalability works great. We have around 300 users in our environment.

How is customer service and technical support?

The technical support only communicates via email. I would prefer to communicate directly with someone.

Which other solutions did I evaluate?

We also considered Symantec and McAfee. We did not chose them because we had experience with both of them and were not happy with their platforms.

We chose Sophos for its ease of use and it detects malware and viruses that other companies can't detect.

What other advice do I have?

The product works. It helps you identify threats within the environment.

We were able to integrate it with different devices and the installation is straightforward.

We are using the cloud-based version, but it is through Sophos directly. We are not using AWS. A lot of this stuff is also on-premise.

Which version of this solution are you currently using?

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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