What is our primary use case?
Because our company is an architecting company, we require a lot of IOPS going from the server side to the clients who are using the models. They require faster transactions and that's the reason we thought of having a type of HCI solution. That's why we went with the vSAN solution.
How has it helped my organization?
Previously, we were going to use traditional systems, so when vSAN was launched it gave us a lot of value. The admins have been able to relax a bit, they don't have as many outages to deal with.
What needs improvement?
We want see a better monitoring tool in vSAN. Monitoring is not that great as of now because it shows us false alarms in the Health status. We would like that to be improved.
What do I think about the stability of the solution?
It's pretty much stable for us now, apart from some of the issues which can be tackled. But 80 percent of the time it's stable. The issues are probably on our end, network issues. That's what we have figure out.
What do I think about the scalability of the solution?
We don't scale that much because we have a three-year refresh time. We tend to acquire for how much we predict we will scale up in the next three years.
How is customer service and technical support?
We have used technical support quite a few times but not frequently. We have had a good experience with them. We usually get good engineers on our calls.
How was the initial setup?
Initially, it was quite difficult to understand the solution because we tend to do a PoC. Later on we got used to it. Now it's quite easy for us, but at first it was not easy. We now have about 48 locations where we have deployed vSAN.
What other advice do I have?
When vSAN was introduced we were quite excited about it. We were looking for something that was not traditional and we wanted something hyperconverged. vSAN was a perfect fit for us.
I rate the solution an eight out of ten. To get to a ten it would need improvement in the Health status checkup.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Oct 03 2018