ADP TotalSource Competitors and Alternatives

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Anonymous User
Real User
User at a manufacturing company with 1,001-5,000 employees
Apr 06 2017

What is most valuable?

The payroll functionality allows for immediate correcting of pay stubs. Business Intelligence reporting is extensive and easy to use.

How has it helped my organization?

If there was an error on an employee's pay during the payroll auditing process, we would have to correct the error and send it off for validation, which could take another 20-30... more»

What needs improvement?

A chat feature for customer support would be great. Some questions are simple that we shouldn't have to create a case just to get an answer for (emails do not get answered for... more»

Which solutions did we use previously?

We did previously used a different solution. The other system was slow and outdated. Customer service was poor.

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