Aruba Wireless Reviews

4.2 out of 5 stars
 (31)
Anonymous avatar x80
Real User
Network Administrator at a university with 1,001-5,000 employees
Apr 28 2016

What is most valuable?

It's very adaptable from the access point line. We've found that ClearPass products have met our performance marks to the letter. They sold us on foundations stats and provided us with everything we asked for. They didn't come up short and... more»

How has it helped my organization?

It's provided our students with such reliable service that they just expect it to be there and take it for granted. They come to school, blackboard their work, get on YouTube, chat with friends, etc., and then go home, not realizing that they... more»

What needs improvement?

Before HP bought Aruba, the release dates for codes were very predictable and quick. Code release were always visibly available. But since HP's acquisition, normal and quarterly release dates have been delayed, probably because of continued... more»
Anonymous avatar x80
User
District Technology at a K-12 educational company or school with 1,001-5,000 employees
Mar 16 2018

What is most valuable?

There aren't a lot of features that Aruba has that their competitors don't. With that being said, some of the implementations or features do work as advertised: easy deployment of APs, MAC caching, and aesthetically pleasing GUI for... more»

How has it helped my organization?

We currently use the MAC address caching through ClearPass to allow guests to connect from a prior authenticated attempt. We also use the Visual RF component in AirWave for tracking devices.

What needs improvement?

The urgent areas of improvement would be customer support, better tuned default settings, and documentation. Aruba’s TAC support for us has been frustrating most of the time, as there is a clear language/dialect barrier when speaking or... more»
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Anonymous avatar x80
Real User
Associate IT Director at a non-tech company with 51-200 employees
Apr 09 2018

What is most valuable?

We appreciate that the Instant models do not require a dedicated "controller" to manage the APs. This cost saving allowed us to purchase more APs in our initial order. We started out small and slowly added more APs as each annual budget... more»

How has it helped my organization?

Increased productivity with mobile devices has improved by expanding wireless coverage throughout the building. While our building has been covered by the Aruba APs throughout the years, we are now replacing older APs to increase bandwidth to... more»

What needs improvement?

Customer service really needs to be improved. If the customer support was better, I would recommend it to others more than I do now. I say that even though we are upgrading to newer units this summer.
Anonymous avatar x80
Real User
Sr. Systems & Network Administrator at a tech vendor with 501-1,000 employees
Mar 18 2018

What is most valuable?

The controllerless feature. It will randomly pick one of the APs to be the designated master. If that access point fails, the role is moved to another AP. This saves a lot on management and infrastructure costs.

How has it helped my organization?

It provided an easy WiFi solution for our branch offices to deploy. We could usually have them up and running from out-of-the-box in about 10 minutes.

What needs improvement?

There is plenty of room for improvement. Reliability of a flawless upgrade after the 4.x releases is rare. There is a lot of manual intervention required lately due to random bugs. If you have a mix of APs using different firmware, it takes... more»
Anonymous avatar x80
Real User
Network Administrator at Centennial College
Apr 28 2016

What do you think of Aruba Wireless?

Valuable Features It gives us centralized management for all campuses and all wireless access points. Students have guest networks, so the centralized management help us to manage all of users. • Room for Improvement Some of the diagnostic features I'd expect to help me troubleshoot parts of the network are missing. I'd like to have diagnostic tools to pinpoint where devices are not getting good signals and why. • Use of Solution We've been using it for about four to five years. • Deployment Issues We've had no issues with deployment. • Stability Issues We've had only minimal outages over the past 5 years thanks to the High Availability solution for the controllers and the access points. If we do have an outage on one controller, the access points can...
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What is Aruba Wireless?

Aruba deliver superb Wireless performance and multi-user MIMO aware ClientMatch to boost network efficiency and support the growing device density and app demands on your network.
Also known as
Aruba WLAN, HP WLAN, HP Wireless
Aruba Wireless customers
Consulate Health Care, Los Angeles Unified School District, Science Applications International Corp (SAIC), San Diego State University, KFC, ACTS Retirement-Life Communities
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