Aruba Wireless Reviews

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User
District Technology at a K-12 educational company or school with 1,001-5,000 employees
Mar 16 2018

What is most valuable?

There aren't a lot of features that Aruba has that their competitors don't. With that being said, some of the implementations or features do work as advertised: easy deployment of APs, MAC caching, and aesthetically pleasing GUI for... more»

How has it helped my organization?

We currently use the MAC address caching through ClearPass to allow guests to connect from a prior authenticated attempt. We also use the Visual RF component in AirWave for tracking devices.

What needs improvement?

The urgent areas of improvement would be customer support, better tuned default settings, and documentation. Aruba‚Äôs TAC support for us has been frustrating most of the time, as there is a clear language/dialect barrier when speaking or... more»
Real User
Network Engineer
Jun 05 2018

What is most valuable?

The most important feature is all about the two wavelengths, the 2.4GHz and the 5GHz, and the access points which are connected to this wireless controller. The perfect thing is that if we really want to know where a specific user is... more»

How has it helped my organization?

Before we used Aruba Wireless we had individual access points connected to our switches. We didn't actually have a centralized switch that could control all of our access points. Now, bringing the Aruba Wireless Controller into production,... more»

What needs improvement?

The speed could be better. I heard that Aruba is trying to shape the speed inside the wireless controller, but that has not been adopted yet. If they put some kind of mechanism inside the wireless controller for the speed such that, "Okay,... more»
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Real User
Associate IT Director at a non-tech company with 51-200 employees
Apr 09 2018

What is most valuable?

We appreciate that the Instant models do not require a dedicated "controller" to manage the APs. This cost saving allowed us to purchase more APs in our initial order. We started out small and slowly added more APs as each annual budget... more»

How has it helped my organization?

Increased productivity with mobile devices has improved by expanding wireless coverage throughout the building. While our building has been covered by the Aruba APs throughout the years, we are now replacing older APs to increase bandwidth to... more»

What needs improvement?

Customer service really needs to be improved. If the customer support was better, I would recommend it to others more than I do now. I say that even though we are upgrading to newer units this summer.
Real User
Sr. Systems & Network Administrator at a tech vendor with 501-1,000 employees
Mar 18 2018

What is most valuable?

The controllerless feature. It will randomly pick one of the APs to be the designated master. If that access point fails, the role is moved to another AP. This saves a lot on management and infrastructure costs.

How has it helped my organization?

It provided an easy WiFi solution for our branch offices to deploy. We could usually have them up and running from out-of-the-box in about 10 minutes.

What needs improvement?

There is plenty of room for improvement. Reliability of a flawless upgrade after the 4.x releases is rare. There is a lot of manual intervention required lately due to random bugs. If you have a mix of APs using different firmware, it takes... more»
Reseller
Solutions Architect with 501-1,000 employees
May 15 2017

What is most valuable?

HPE acquired Aruba. I think that was a really interesting acquisition. To be able to combine those product sets, the traditional wire line and the wireless, and then the Clearpass solution from Aruba, is what I'm most interested in; the... more»

How has it helped my organization?

We're a reseller, so for us, it's another option to present to our customers. We've traditionally had a lot of Cisco networking in our background, so to be able to provide that to our customers is important. We think there are a lot of things... more»

What needs improvement?

I'm very interested, and I've heard really good things about, the SDN solution; the enterprise controller. I'm planning on getting more information on that.
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What is Aruba Wireless?

Aruba deliver superb Wireless performance and multi-user MIMO aware ClientMatch to boost network efficiency and support the growing device density and app demands on your network.
Also known as
Aruba WLAN, HP WLAN, HP Wireless
Aruba Wireless customers
Consulate Health Care, Los Angeles Unified School District, Science Applications International Corp (SAIC), San Diego State University, KFC, ACTS Retirement-Life Communities
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