Atera Overview

Atera is the #6 ranked solution in our list of top Remote Monitoring and Management Software. It is most often compared to NinjaRMM: Atera vs NinjaRMM

What is Atera?

Atera is a cloud-based managed IT services platform that provides a powerful and integrated solution built for MSPs and IT professionals, to work better, smarter and more secure than ever before. Atera includes: Remote Monitoring and Management (RMM), PSA, Helpdesk, Ticketing, Remote Access, Patch Management, Billing, Reporting, 24/7 Customer Support, and so much more. Additionally, Atera's industry leading UI is beautiful and simple to use, allowing for quick on-boarding. Atera's disruptive pricing model allows users to pay a fixed monthly cost that includes unlimited devices and endpoints, offering affordable, transparent and predictable pricing. Try 100% free for 30-days.

Atera Buyer's Guide

Download the Atera Buyer's Guide including reviews and more. Updated: January 2021

Atera Customers

MSPs, IT consultants, VARs and IT departments worldwide trust and use Atera. 

Atera Video

Pricing Advice

What users are saying about Atera pricing:
  • "Atera happened to have the best pricing model."

Atera Reviews

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JL Carrillo
Network Administrator at a university with 51-200 employees
Real User
Top 20
Nov 5, 2020
Helps to provide more durability and more understanding within a specific report

What is our primary use case?

Our use cases depend on the customer's requests. We need to provide an automation script. We check for feature availability in terms of the two print automation scripts that they offer. If they don't have it then we create customized scripts. It provides remote automation.

Pros and Cons

  • "Atera has helped me to provide more accurate solutions based on a given problem. For example, we base our solutions on event scenarios, like the alerts. We identify that there's a series of problems occurring in a particular area from the information provided by the alerts."
  • "The chat solutions need improvement because we first need to connect to the customer. This needs to improve so that there is a particular feature that can provide support to customers even if they are not connected to a computer."

What other advice do I have?

I would rate Atera a nine out of ten. Atera helps to manage a computer within the organization. Managing different kinds of computers in a specific organization will give you a mess or headaches. Atera can help you to provide more durability and more understanding within a specific report. When they provide a particular solution, I always double-check the existing knowledge base, if it's accurate for the current scenario.
Owner with 1-10 employees
Real User
Oct 28, 2020
Combines endpoint management with a user-friendly interface

What is our primary use case?

We use Atera as endpoint management for multiple companies that I service. Basically, they don't have a domain, each one is an individual. It allows me to manage them as if it was on an active directory, but it's not. I can push out commands through the agent that's on each endpoint.

Pros and Cons

  • "I would say it's the number one tool for all ITMS."
  • "Having more freedom to perform identity access management would be great."

What other advice do I have?

All corporations that have an IT department should look into and utilize this solution. It has a very user-friendly interface. It's easy to adapt and control locally or globally, according to how you want to use it. I would say it's the number one tool for all ITMS. On a scale from one to ten, I would give Atera a rating of nine.
Buyer's Guide
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