BambooHR Archived Reviews (More than two years old)

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Vendor
Human Resource Generalist at a non-profit with 51-200 employees
Jun 19 2017

What is most valuable?

Honestly, all of the features are valuable to me. When I came on board with Goodwill, we were using spreadsheets and paper files. At this point, with all new hires, I am able to keep their files… more »

How has it helped my organization?

This product has made my job easier in that I am able to be more effective when it comes to making critical decisions with staffing, promotes, etc.

What needs improvement?

I would like to see BambooHR allow for more than 10 jobs to be posted. I am sure large agencies have a need to fill more than just 10 jobs at a time. I would also like to see the system allow for more… more »

What's my experience with pricing, setup cost, and licensing?

You cannot beat the price for this product. We shopped around and BambooHR is the cheapest around and they have far better customer service than the rest.

What other advice do I have?

Reach out to other organizations who are similar to you, and ask all the questions you have. That will let you know if this product is the right fit for you.

Which other solutions did I evaluate?

We looked at UltiPro and ADP.
Vendor
Head of HR at a tech vendor with 51-200 employees
May 18 2017

What is most valuable?

* We can easily store all the information about an employee in one place * It is easy to change and update it. * I briefly used a different system, and it was impossibly… more »

How has it helped my organization?

We have become much more thorough about keeping documents and paperwork properly, and ensuring we have the correct documents for everyone. It has also allowed us to report… more »

What needs improvement?

* The time off area is still rather clunky. It is not as intuitive as other sections. * People generally need to be shown how to use it. I don’t have the flexibility to… more »

What's my experience with pricing, setup cost, and licensing?

Nothing in particular. Seems fine to me.

Which solution did I use previously and why did I switch?

At my previous company, we had no previous solution. At the current company they had Cezanne HR, which was impossible to understand. I frequently spent 40-60 minutes on… more »

What other advice do I have?

If you can talk to someone else about how they use it, you’ll get a good idea of the flexibility and what you can control.

Which other solutions did I evaluate?

I looked at People HR. I also looked briefly at some others, e.g., Fairsail and one other, but the price was out of our league.
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Vendor
Executive Assistant at a construction company with 1,001-5,000 employees
Mar 13 2017

What is most valuable?

The time-off tracking tool has made vacation policies simple. It made it easy for employees to request time-off as well as see what they have used and what is remaining. The downside is that approvers… more »

How has it helped my organization?

* Time-off tracking tool * Central place for company files like a handbook of benefits guide

What needs improvement?

* Benefits enrolment and tracking. There are more robust versions, if you want to buy an add-on. * There isn't a way to give everyone access at the same time when launching. For groups where they have… more »

What's my experience with pricing, setup cost, and licensing?

The solution is not too pricey, but with add-ons and having BambooHR do the work for you, it can get expensive.

Which solution did I use previously and why did I switch?

We used HRConnection, but their system was not as user-friendly.

What other advice do I have?

It will be easier and save you time if you have BambooHR. Go for it. If you want to do it on your own, it can be done. There are a lot of resources in their help center.
Vendor
Office Manager at a manufacturing company with 51-200 employees
Feb 27 2017

What is most valuable?

Email alerts have been incredibly helpful within the HR organization. We've been able to keep track of our employees’ assets (laptops and other items) using Asset Registration. I also appreciate how professional and organized it is to have a welcome email and onboarding list sent to all new staff… more »

How has it helped my organization?

Our company has many employees who have temporary contracts and/or work permits. It's made my life much easier having BambooHR email alerts set up to ensure I schedule renewals before the necessary deadlines. We also use email alerts so that we know when probation periods are about to expire and as… more »

What needs improvement?

As an international company, there are several administrators in different countries making changes to the system and there is no way of knowing who has made a change, which can be frustrating. It would be nice if administrators could access a log to see who has done what and when.

What other advice do I have?

Definitely put BambooHR in your considerations list. It is perfect for small to medium sized companies and very customizable.
Anil Mon
Real User
Assistant Manager HR & Administration at a construction company with 501-1,000 employees
Feb 16 2017

What do you think of BambooHR?

What is most valuable?

Reports are the most valuable feature.

How has it helped my organization?

It made the HR department more flexible. We can track employee records and trace the reports.

What needs improvement?

We recommend to have your own payroll integration as per GCC norms.

For how long have I used the solution?

I have used BambooHR for five years.

What do I think about the stability of the solution?

We have not had stability issues.

What do I think about the scalability of the solution?

We have not had scalability issues.

How are customer service and technical support?

Technical support is very good.

Which solution did I use previously and why did I switch?

This was a part of pilot program and, afterward, we decided to use this.

How was the initial

Vendor
HR at a tech company with 501-1,000 employees
Feb 16 2017

What is most valuable?

Customizability: We can create custom tables, drop down lists, and store any information we want that is in text or number format and export it to Excel. This is extremely useful to an organization that is in high growth mode, as anything… more »

How has it helped my organization?

It has given our operations team immense value. The departments most impacted are HR, finance, and IT. All of the employee information is centralized in one space and can be accessed whenever we want it. Team members can create custom… more »

What needs improvement?

There is no human capital/workforce planning capabilities at this time. You can keep all of your current employee information, as well as all of your terminated employees. However, where we really need the product to improve is on planning… more »

What's my experience with pricing, setup cost, and licensing?

You pay per active employee per month. The cost is very straightforward.

What other advice do I have?

It's very easy and straightforward. The technical support is great and you will have a very stress-free implementation. If you are switching from another product, then I cannot speak about the implementation.
Vendor
Business Operations Manager / HR Generalist at a retailer with 51-200 employees
Feb 15 2017

What is most valuable?

For sure, onboarding, offboarding, time off and benefits are the most valuable features.

How has it helped my organization?

BambooHR has streamlined our new hire process by setting deadlines for the new hire and the hiring manager. The new hire gets introduced to the whole staff be for they… more »

What needs improvement?

I would like to see some improvements with custom reports and Signature templates. I would like to have more options for the custom reports. I am finding I have to export… more »

What's my experience with pricing, setup cost, and licensing?

The pricing is very reasonable. Just think of the money you are saving down sizing your HR department to one employee to manage BambooHR.

Which solution did I use previously and why did I switch?

We didn’t have a previous solution. Since joining my new company, I knew there was an easier way to have all our HR information in one place and paperless. Using BambooHR… more »

What other advice do I have?

Take that next step now. Not only are you going paperless, but you are streamlining your HR department.

Which other solutions did I evaluate?

We did look into Krono, but it wasn’t a fit for what we wanted.
Vendor
HR, Learning & Development at a tech vendor with 501-1,000 employees
Feb 15 2017

What is most valuable?

* Reporting and different roles (Manager, HR, Self-Service view) * Change History documentation * Leave approval * The API

How has it helped my organization?

It provides one place to document all employee information; no Excel tables are needed anymore. Saves loads of time, because every manager can create a report by themselves. Integration with other… more »

What needs improvement?

Effective dates: the system cannot exclude from reports the changes that will be effective in the future: e.g. salary, new joiners. It is not possible to have automated adjustment of vacation… more »

Which solution did I use previously and why did I switch?

We did not have previous solutions.

What other advice do I have?

It depends on their requirements. Bamboo seems to be a good solution for administration documentation stuff. It is not useful for performance management, training management and working time… more »

Which other solutions did I evaluate?

This was decided by the management.
Vendor
HR Business Partner at a tech vendor with 51-200 employees
Feb 13 2017

What is most valuable?

It is VERY user friendly. We are constantly getting unsolicited positive feedback from employees. I also really like that organizational charts and welcome emails that are… more »

How has it helped my organization?

It has given us a single source of data and has given our employees a central hub for their information. Employees can now access everything for themselves instead of… more »

What needs improvement?

I would love to see employees able to upload documents to their own profiles. Also, the training feature can use some improvements. There needs to be a place where… more »

What's my experience with pricing, setup cost, and licensing?

It is a great price in terms of quality, but once you start adding payroll and benefits, it starts getting pricy. It would be great to have packages to help alleviate that… more »

Which solution did I use previously and why did I switch?

I have used Kronos, but at my previous employer they were using Paychex (but not really as an HRIS). Paychex is a nightmare to work with, and our employees hated it. We… more »

What other advice do I have?

It is a great quality product, but make sure you have a payroll system and benefits admin that will integrate/work together.

Which other solutions did I evaluate?

I was not involved in the evaluation of other products. I started after BambooHR had been selected.
Real User
People And Culture Coordinator at a financial services firm with 501-1,000 employees
Feb 08 2017

What is most valuable?

I really value the onboarding and offboarding checklists. This once was a painful paper process that relied on memory or making many calendar reminders for each new… more »

How has it helped my organization?

It automates a lot of manual processes that we had and also automates communication between HR and people managers. We are able to communicate new starters and leavers to… more »

What needs improvement?

It’s a great product, but it’s not perfect. There are some areas of reporting that could be improved, as well as features and functions of the ATS/recruitment, as this is… more »

What's my experience with pricing, setup cost, and licensing?

The pricing is great and having looked around at a lot of other options, you really can’t beat it.

Which solution did I use previously and why did I switch?

We were previously using Excel spreadsheets for employee records and LinkedIn for recruiting. The reasons for moving away from Excel are fairly obvious. The reason we… more »

What other advice do I have?

Consider what payroll, leave and IT systems you use and learn if they can be API integrated. A lot of the reason we picked BambooHR was for its ability for integrate with… more »

Which other solutions did I evaluate?

We looked at many that are geared toward large enterprise businesses that just didn’t suit our needs and budget. For what you’re paying, you get a great employee system… more »
Vendor
People & Culture (HR) Manager at a transportation company with 51-200 employees
Feb 08 2017

What do you think of BambooHR?

What is most valuable?

Signature templates made it much easier for employees to fill out necessary forms, policies and agreements. It was highly customizable and efficient.

How has it helped my organization?

Onboarding efficiency was increased.

What needs improvement?

We had to use separate software for scheduling as well as payroll. We are moving away from BambooHR because we need an all-in-one solution.

For how long have I used the solution?

I have been using BambooHR for four months.

What do I think about the stability of the solution?

We have not had stability issues.

What do I think about the scalability of the solution?

We have had scalability issues. It is not ideal for companies operating in multiple regions.

How are customer service and technical support?

Vendor
Generalist, People Operations at a computer software company with 51-200 employees
Feb 06 2017

What is most valuable?

* ATS: Much better than our previous manual system where all candidates applied via email. * Reports: We can pull reports for nearly everything in BambooHR, employee lists, contract dates, etc. *… more »

How has it helped my organization?

We used to use spreadsheets for everything from tracking contract end dates to time off. This has made everyone's lives easier.

What needs improvement?

* Performance Management: Only 1 reviewer per employee. The performance module only allows 1 reviewer (manager) to review each employee. We typically need to gather feedback from multiple people, so… more »

What's my experience with pricing, setup cost, and licensing?

Pricing is quite good; no feedback to give.

What other advice do I have?

Always best to still do your research to find the best product for you. We are still quite small in size, so this works for us.

Which other solutions did I evaluate?

Before choosing this product, we evaluated other options. We chose BambooHR for its UI, ease of use, size of a product for our first HRIS/ATS, and cost.
Vendor
Accounting And Logistics Assistant at a pharma/biotech company with 51-200 employees
Feb 06 2017

What is most valuable?

The most valuable feature for us is the time off request. It is very practical and useful. Also, we signed a contract for the professional version in order to use the new hire packet and e-signatures… more »

How has it helped my organization?

The time off request is the official way to request for time off in this company. However, if we compare the accrual balance days from Bamboo versus real days, sometimes we have to reconcile it by… more »

What needs improvement?

User manual in Spanish: It's hard to update because there are updates in the website constantly. It would be useful for our company if BambooHR could have an updated procedure manual in Spanish for… more »

What's my experience with pricing, setup cost, and licensing?

Prices are good.

Which solution did I use previously and why did I switch?

We did not previously use a different solution.

What other advice do I have?

It is justified in cases of large companies, to manage human resources.
Vendor
Executive Assistant at a construction company with 501-1,000 employees
Jan 31 2017

What is most valuable?

The job openings are the most valuable for me because I use it the most. The BambooHR system makes it a lot faster for me to review and follow-up with candidates and it saves me time from having to print or distribute candidates that need to be reviewed with executives. The most valuable feature is… more »

How has it helped my organization?

The system has helped me personally with tracking of candidates for job opportunities and has helped streamline the process of candidate reviews with our executives. We are now able to see who is in the office and who isn’t. We have better vacation tracking for employees and it’s easier to find who… more »

What needs improvement?

Specifically, I work for 2 managers. In my profile, our administrator wasn’t able to add 2 managers. So when I put in a request for vacation time, it only goes to one of my managers for approval and not to the other one, since it only allows one manager in my profile. It would be great, if there is… more »

Which solution did I use previously and why did I switch?

We did not use anything else before.
Vendor
Human Resources Manager with 51-200 employees
Jan 31 2017

What is most valuable?

It is very user friendly. It’s easy to teach new hires how to use it. It is very easy to navigate features and show them how to use them, such as finding benefits they are entered in, PTO requests and… more »

How has it helped my organization?

We are able to better track our employees’ trainings, PTO, etc. So we work much more efficiently.

What needs improvement?

Sometimes, the email alerts act funny and do not show up. If I put a new date in for, say a child abuse clearance, before the previous one is expired, it will not send an alert for the new date, but… more »

What's my experience with pricing, setup cost, and licensing?

I did not handle that.

Which solution did I use previously and why did I switch?

We did not have anything previous to BambooHR.

What other advice do I have?

It is a great HR product for your business. It’s very easy and user friendly with great reporting capabilities.
Consultant
Office Manager at a tech services company with 51-200 employees
Jan 31 2017

What is most valuable?

* Time off requests: Very easy to keep track of them. * ATS: Time saving having all applicants in one place, and the email function is very useful. * Onboarding and… more »

How has it helped my organization?

BambooHR has streamlined HR for us. We are an SME and growing rapidly. BambooHR has helped us keep on top of HR, which is essential.

What needs improvement?

Training: To allocate a new training course, you can only add it to a job title, and not to individuals. This is not very useful to us.

What's my experience with pricing, setup cost, and licensing?

Depends on what features you need. We started off with the basics and added ATS later. There is an upgrade that costs more, but at the moment it is not cost effective for… more »

Which solution did I use previously and why did I switch?

We didn't have an HRM system prior to using BambooHR.

What other advice do I have?

I would recommend this product. I think it works for small- to medium-sized companies. It might not be so great for large organisations.

Which other solutions did I evaluate?

We looked at other options.
Vendor
People Operations Manager at a tech vendor with 51-200 employees
Jan 30 2017

What is most valuable?

* Onboarding features * Documents section * Calendar + holidays

How has it helped my organization?

It has improved our record-keeping abilities. We can easily search for documents pertaining to employees. Employees are able to record their goals and receive feedback… more »

What needs improvement?

Their integration with formal HR systems and the payroll.

What's my experience with pricing, setup cost, and licensing?

This is not my area of responsibility.

Which solution did I use previously and why did I switch?

We did not previously use a different solution; I've only used this one.

What other advice do I have?

I would advise others to implement it. It is a very helpful people management tool.

Which other solutions did I evaluate?

Bamboo was onboarded before I began to work here.
Vendor
Director of Finance and Administration at a philanthropy with 51-200 employees
Jan 30 2017

What is most valuable?

The 13 months feature is valuable.

How has it helped my organization?

It provides great applicant tracking and documentation for our needs. It is good for keeping most of our HR functions online and available for our small and nimble office. It allows us to share… more »

What needs improvement?

The performance appraisal system is too static and limited. It doesn't leave room for different questions other than those provided.

Which solution did I use previously and why did I switch?

Most of our previous activities were performed using Word, Excel, and PDF documents.

What other advice do I have?

Use your network to find the best vendor that works for you.

Which other solutions did I evaluate?

We looked into others like Paychex and ADP. They seemed too large and bulky for our needs.
Vendor
Sales Engineer at a tech vendor with 51-200 employees
Jan 26 2017

What is most valuable?

I like that it keeps everything easily accessible, from signed documents to outlines of our benefits plans, etc. It is really a one-stop shop. What is needed for my company, it does, and does it well. I enjoy the new UI/UX push they did.

How has it helped my organization?

I think it is just easiest to sign electronically and focus on the ease-of-use. It is very simplistic and allows everyone full transparency.

What needs improvement?

* Days off to be redeemed do not appear when a user cancels the days when people are off. * Have an integration to Slack or 3rd-party network to notify with fewer emails sent. * Ability to control what is sent to you. * Make it easier for a… more »

Which solution did I use previously and why did I switch?

We previously used 7Geese.

What other advice do I have?

Just be ready for a bit of a switch. Have all your exported files ready to go!

What is BambooHR?

Our applicant tracking system is a surprisingly simple way to reach more qualified candidates and track, share, and evaluate their applicant information. Plus, our ATS module works hand in hand with our HR software, so you can enter data once and you're done.

Collaborators can leave comments, rate candidates, and change applicant statuses—all within the ATS. Permissions let you control what collaborators can view, keeping sensitive information (like desired salary) private. The only hard part will be agreeing on a candidate.

  • Intuitive Interface

    Tech savvy or not, the applicant tracking system is easy to use. Your team will have no problem quickly filtering candidates, rating the best ones with a five-star rating system, and pushing job postings to free job boards and social media outlets.

  •  
  • No Duplicate Entry

    Get new hires’ basic data into your HR software with ease. Simply change a candidate’s status to “hired,” and their information will transfer from the applicant management software into the HR system. It takes less time to process a new employee than it does to say, “you’re hired.”


BambooHR customers

Stance, SoundCloud, Reddit, Shopify, 99designs, Stitcher, Disqus, Beans & Brews, Stacy and Witbeck, Vino Farms, MokiMobility, SecurityMetrics

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