Box Room for Improvement

JL
Senior Applications Analyst at a real estate/law firm with 5,001-10,000 employees

What I get from some of the feedback is they're not sure about the versioning and the downloading, how you download it, and make sure the changes are reflected back in Box. That's more of a training issue rather than a product issue. You have to deal with a bit of a learning curve.

They could integrate better with other platforms. 

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YT
Senior Manager, IAM (Des317) at Inspira Enterprise

I find their API to be quite complex and it could be more straightforward. Additionally, the user interface complexity arises, particularly when creating users or managing ownership assignments. Simplifying this interface could enhance user experience.

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Shrikant Pillay - PeerSpot reviewer
Service Management Consultant at Tata Consultancy

I would like there to be integration with Office 365. With OneDrive, you can continuously save your files over a Box folder. That is something I wish we could have.

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Buyer's Guide
Enterprise Content Management
March 2024
Find out what your peers are saying about Box, Microsoft, IBM and others in Enterprise Content Management. Updated: March 2024.
763,955 professionals have used our research since 2012.
AA
Territory Manager at a tech services company with 1,001-5,000 employees

The room for improvement is in the area of integrations. They need to establish more integrations, especially with Office 365 and Outlook.

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Parthasarathy Chellapillai - PeerSpot reviewer
Program Administrator at Flextronics

The solution does not have the feature to retrieve deleted data. The solution's data security should be improved. While outsiders cannot access it, people within the organization can access the data using other tools.

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DC
IT Manager at Batchelor Construction

I don't like the low level of role-based security it provides – it's very cumbersome, and the support is ordinary at times.

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Yasmine Abib - PeerSpot reviewer
Systems engineer at Expleogroup

It could be cheaper. 

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PG
Medical Director at University OH Partners

Working on documents in real-time is sometimes faulty and could be improved.

I would like to see Box integrate with more apps.

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Grant Boyd - PeerSpot reviewer
Senior IT Project Manager at Nature Conservancy

The search features and role permissions are not very user friendly. It only searches the first few pages of a document, which is quite a problem. In a future release, we'd like to have better permissions for folder level permissions at low levels. 

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Buyer's Guide
Enterprise Content Management
March 2024
Find out what your peers are saying about Box, Microsoft, IBM and others in Enterprise Content Management. Updated: March 2024.
763,955 professionals have used our research since 2012.