Box Review

Technical support people really know their stuff, Great service.


What needs improvement?

I truly believe that Box should have a box consulting division which would really enable customers who do not necessarily want to work with ISV's. I mean a division who could really help write business specific apps.

For how long have I used the solution?

9 months

What was my experience with deployment of the solution?

Not really

What do I think about the stability of the solution?

Not until now

What do I think about the scalability of the solution?

No issues encountered so far, except for large files (we have some 50GB+ files who we now have to split up

How are customer service and technical support?

Customer Service:

Great!

Technical Support:

Technical support people really know their stuff, Great service.

Which solution did I use previously and why did I switch?

Yes, OneDrive for business, but we had a lot of problems with instability

How was the initial setup?

Very straightforward, we got it setup for about a thousand people in less than a day

What about the implementation team?

In-house

What's my experience with pricing, setup cost, and licensing?

I believe it is a great product and priced very well so I can only recommend it

Which other solutions did I evaluate?

Yes, OneDrive for business

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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