CA UIM (DX Infrastructure Manager) Pros and Cons

CA UIM (DX Infrastructure Manager) Pros

Monitorie23a
Monitoring Engineer at a tech services company with 1,001-5,000 employees
The real value is our being able to pull all the historic data that we need in order to gather every little metric and nuanced piece of information from a given device, a given piece of infrastructure, in order for us to generate alerts.
We are able to go in and actually leverage the thick client for a nice easy drag and drop solution.
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Kc Njokuoma
Implementation/Delivery at a tech services company with 51-200 employees
It gives us visibility inside applications. It helps us to dig down and find the root cause of any issue within the network.
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SeniorDibc87
Senior Director at a retailer with 1,001-5,000 employees
It is the foundation for our monitoring solution.
Having all of our information within one tool set; our alerts, our monitors, and the things that our operations team needs to function.
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Abe Shaker
Monitoring And Reporting Engineer at a university with 1,001-5,000 employees
I definitely appreciate the flexibility and ease of use. We've been using UIM for almost three years now. It's pretty much point and click, very easy to use. And we've had no problems scaling it to our own environment.
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Charles Foy
Manager at a tech company with 10,001+ employees
The number of probes available. Out of the box, I believe about 200 probes are available. And, if there's a probe that is not available, you can write one. You can also go to the communities and suggest, and based on demand, CA will write one for you.
The ability to monitor any platform. We have Windows, Linux, AIX, and mainframe all being monitored with the same UIM infrastructure.
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Operatio6118
Operations Coordinator at a tech services company with 11-50 employees
It delivers our customers many metrics, so they may make decisions
It is easy to implement.
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Distingu210f
Distinguished Engineer with 10,001+ employees
The benefit is easy installation. Thus, the model approach of the product and out-of-the-box probes, which deliver direct value.
You can integrate clouds, hybrid infrastructure, and on-premise infrastructure into one product.
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IsTeamLeadab
IS Team Lead at a insurance company with 5,001-10,000 employees
It reduced cycles for a lot of quick out-of-the-box functionality. It also allowed us to get away from being stuck in SNMP, VTP V2, based off of agent deployment.
Easy admin functionality. You can quickly do all the admin functionality without reducing cycles.
It's easy to push out across numerous servers. Very scalable.
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Avijit Chakraborty
Consultant at a tech services company with 10,001+ employees
It is easy to implement but requires good planning.
It is reliable when it comes to monitoring.
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SAULMARTINEZ
‎Digital Design Manager with 1-10 employees
Great customized dashboards and drill down reports with auto serve analytics.
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CA UIM (DX Infrastructure Manager) Cons

Monitorie23a
Monitoring Engineer at a tech services company with 1,001-5,000 employees
Within this product there are individual probes, and each of these probes doesn't always necessarily output the same kind of information into our database. So when we try to collect what's called QoS data, from one probe we might get a ton of information, lots of good stuff that we can use in our database, but then from another probe, we might not get so much or we might not be able to pull the things that we want to.
I'd also like to see more probes. More probes in the sense that we were coming across devices that we're expected to monitor and manage for which, out of the box, there isn't a nice, clean solution. There are probes that are dedicated for certain devices and certain device types, which is great. But then there are times we come across nuanced products that we have to develop our own solution for. There are probes that exist in there that allow us to make a customized solution, but it takes a lot more time.
The other element is that there are no real templates, out of the box. Let's go with an example where we do have the probe, which is great, and we do have a really nuanced customer with a small set of devices that maybe not a lot of other customers use. There might not be a template in place, so effectively we have the tool in front of us but we still need to develop a solution. So it would be really nice to see a little bit more of something like a central repository of templates that we could use. That would help us expedite our onboarding process.
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Kc Njokuoma
Implementation/Delivery at a tech services company with 51-200 employees
There is also room for improvement in the reporting. It is not really good enough, according to our customers. So what we now usually do is use Power BI to get them the kinds of reports they want.
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SeniorDibc87
Senior Director at a retailer with 1,001-5,000 employees
How we can get more native information from CA's solutions.
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Find out what your peers are saying about CA (A Broadcom Company), Nagios, SolarWinds and others in IT Infrastructure Monitoring. Updated: November 2019.
383,725 professionals have used our research since 2012.
Abe Shaker
Monitoring And Reporting Engineer at a university with 1,001-5,000 employees
The biggest feature that I've been hoping they would enhance on is inventory management: things like adding/removing nodes.
It needs a little bit more functionality in the Admin Console.
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Charles Foy
Manager at a tech company with 10,001+ employees
I would like to see auditability. We've built our own audit functionality to ensure that every CI has the desired model configuration applied to it. And we run that on a daily basis. If that became part of the product, I think it might be a little bit less intensive in terms of resource, because we're doing it with scripts.
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Operatio6118
Operations Coordinator at a tech services company with 11-50 employees
The UIM has no features through goods and services yet. ​
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Distingu210f
Distinguished Engineer with 10,001+ employees
​We want to see more investment in the UI and the dashboard.
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IsTeamLeadab
IS Team Lead at a insurance company with 5,001-10,000 employees
They need to continue to advance the filter capabilities, and provide more input fields.
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Avijit Chakraborty
Consultant at a tech services company with 10,001+ employees
Reporting capability can be improved especially when it comes to availability.
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SAULMARTINEZ
‎Digital Design Manager with 1-10 employees
It is a little complex to use versus other softwares.
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Find out what your peers are saying about CA (A Broadcom Company), Nagios, SolarWinds and others in IT Infrastructure Monitoring. Updated: November 2019.
383,725 professionals have used our research since 2012.
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