CA Unified Infrastructure Management Pros and Cons

CA Unified Infrastructure Management Pros

SrMonitoringAdmin061
Senior Monitoring Administrator at a tech services company with 501-1,000 employees
It gives an alarm when there's something going on, not just when there's an expected spike that happens every night on a server.
View full review »
Monitorie23a
Monitoring Engineer at a tech services company with 1,001-5,000 employees
The real value is our being able to pull all the historic data that we need in order to gather every little metric and nuanced piece of information from a given device, a given piece of infrastructure, in order for us to generate alerts.
We are able to go in and actually leverage the thick client for a nice easy drag and drop solution.
View full review »
Mustapha Kaaniche
Manager at Neuroses IT
Scalability and flexibility. The product can grow with your infrastructure so you don't have to install other products. Just add components. It's very simple.
View full review »
InfrSpc9365
Enterprise Systems Mgmt Admn at a insurance company with 1,001-5,000 employees
The monitoring of the applications to let our business know when things are performing and that they're up and available.
View full review »
it_user169710
Administrador de Sistemas
MultiWAN and Balance service
View full review »
Brian-Moore
Tool Admin at BCD Travel
You can scale it pretty much however way you want to as long as you have the servers to throw at it.
View full review »
Charles Foy
Manager at a tech company with 10,001+ employees
Another division handed us the opportunity to monitor their solutions as written, and UIM was very useful for that.
It provides a comprehensive monitoring solution for our open systems.
View full review »
SeniorDibc87
Senior Director at a retailer with 1,001-5,000 employees
It is the foundation for our monitoring solution.
Having all of our information within one tool set; our alerts, our monitors, and the things that our operations team needs to function.
View full review »
Abe Shaker
Monitoring And Reporting Engineer at a university with 1,001-5,000 employees
I definitely appreciate the flexibility and ease of use. We've been using UIM for almost three years now. It's pretty much point and click, very easy to use. And we've had no problems scaling it to our own environment.
View full review »
Luis Miguel Goez Mora
Senior Manager Information Technology Infrastructure at a insurance company with 1,001-5,000 employees
Probe packages and probe deployment.
View full review »

CA Unified Infrastructure Management Cons

SrMonitoringAdmin061
Senior Monitoring Administrator at a tech services company with 501-1,000 employees
A useful feature to have would be automatic configuration per standard by new robots that check in for any particular customer.
View full review »
Monitorie23a
Monitoring Engineer at a tech services company with 1,001-5,000 employees
Within this product there are individual probes, and each of these probes doesn't always necessarily output the same kind of information into our database. So when we try to collect what's called QoS data, from one probe we might get a ton of information, lots of good stuff that we can use in our database, but then from another probe, we might not get so much or we might not be able to pull the things that we want to.
I'd also like to see more probes. More probes in the sense that we were coming across devices that we're expected to monitor and manage for which, out of the box, there isn't a nice, clean solution. There are probes that are dedicated for certain devices and certain device types, which is great. But then there are times we come across nuanced products that we have to develop our own solution for. There are probes that exist in there that allow us to make a customized solution, but it takes a lot more time.
The other element is that there are no real templates, out of the box. Let's go with an example where we do have the probe, which is great, and we do have a really nuanced customer with a small set of devices that maybe not a lot of other customers use. There might not be a template in place, so effectively we have the tool in front of us but we still need to develop a solution. So it would be really nice to see a little bit more of something like a central repository of templates that we could use. That would help us expedite our onboarding process.
View full review »
Mustapha Kaaniche
Manager at Neuroses IT
We would like to see automatic network topology.
View full review »
InfrSpc9365
Enterprise Systems Mgmt Admn at a insurance company with 1,001-5,000 employees
In the UMP, certain devices will show up multiple times and they don't correlate correctly. That's one of the issues.
View full review »
it_user169710
Administrador de Sistemas
I think it can be improved by a greater provision of specialized technical support, as there are very few trained personnel there.
View full review »
Charles Foy
Manager at a tech company with 10,001+ employees
We had to do some work to make what was more of a business class solution work at an enterprise level.
View full review »
SeniorDibc87
Senior Director at a retailer with 1,001-5,000 employees
How we can get more native information from CA's solutions.
View full review »
Abe Shaker
Monitoring And Reporting Engineer at a university with 1,001-5,000 employees
The biggest feature that I've been hoping they would enhance on is inventory management: things like adding/removing nodes.
It needs a little bit more functionality in the Admin Console.
View full review »
Luis Miguel Goez Mora
Senior Manager Information Technology Infrastructure at a insurance company with 1,001-5,000 employees
Making a GUI with criteria such as selection by robot/hub/probe etc.
View full review »
SeniorCo9cb7
Senior Consultant at a tech services company with 11-50 employees
It would be good to implement views showing the aggregated status graphically.
View full review »

Sign Up with Email