CA Unified Infrastructure Management Pros and Cons

CA Unified Infrastructure Management Pros

Monitorie23a
Monitoring Engineer at a tech services company with 1,001-5,000 employees
The real value is our being able to pull all the historic data that we need in order to gather every little metric and nuanced piece of information from a given device, a given piece of infrastructure, in order for us to generate alerts.
We are able to go in and actually leverage the thick client for a nice easy drag and drop solution.
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Mustapha Kaaniche
Manager at Neuroses IT
Scalability and flexibility. The product can grow with your infrastructure so you don't have to install other products. Just add components. It's very simple.
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InfrSpc9365
Enterprise Systems Mgmt Admn at a insurance company with 1,001-5,000 employees
The monitoring of the applications to let our business know when things are performing and that they're up and available.
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Find out what your peers are saying about CA Technologies, Nagios, SolarWinds and others in IT Infrastructure Monitoring. Updated: June 2019.
353,345 professionals have used our research since 2012.
Brian-Moore
Tool Admin at BCD Travel
You can scale it pretty much however way you want to as long as you have the servers to throw at it.
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Charles Foy
Manager at a tech company with 10,001+ employees
Another division handed us the opportunity to monitor their solutions as written, and UIM was very useful for that.
It provides a comprehensive monitoring solution for our open systems.
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SeniorDibc87
Senior Director at a retailer with 1,001-5,000 employees
It is the foundation for our monitoring solution.
Having all of our information within one tool set; our alerts, our monitors, and the things that our operations team needs to function.
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Abe Shaker
Monitoring And Reporting Engineer at a university with 1,001-5,000 employees
I definitely appreciate the flexibility and ease of use. We've been using UIM for almost three years now. It's pretty much point and click, very easy to use. And we've had no problems scaling it to our own environment.
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Luis Miguel Goez Mora
Senior Manager Information Technology Infrastructure at a insurance company with 1,001-5,000 employees
Probe packages and probe deployment.
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Charles Foy
Manager at a tech company with 10,001+ employees
The number of probes available. Out of the box, I believe about 200 probes are available. And, if there's a probe that is not available, you can write one. You can also go to the communities and suggest, and based on demand, CA will write one for you.
The ability to monitor any platform. We have Windows, Linux, AIX, and mainframe all being monitored with the same UIM infrastructure.
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Distingu210f
Distinguished Engineer with 10,001+ employees
The benefit is easy installation. Thus, the model approach of the product and out-of-the-box probes, which deliver direct value.
You can integrate clouds, hybrid infrastructure, and on-premise infrastructure into one product.
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CA Unified Infrastructure Management Cons

Monitorie23a
Monitoring Engineer at a tech services company with 1,001-5,000 employees
Within this product there are individual probes, and each of these probes doesn't always necessarily output the same kind of information into our database. So when we try to collect what's called QoS data, from one probe we might get a ton of information, lots of good stuff that we can use in our database, but then from another probe, we might not get so much or we might not be able to pull the things that we want to.
I'd also like to see more probes. More probes in the sense that we were coming across devices that we're expected to monitor and manage for which, out of the box, there isn't a nice, clean solution. There are probes that are dedicated for certain devices and certain device types, which is great. But then there are times we come across nuanced products that we have to develop our own solution for. There are probes that exist in there that allow us to make a customized solution, but it takes a lot more time.
The other element is that there are no real templates, out of the box. Let's go with an example where we do have the probe, which is great, and we do have a really nuanced customer with a small set of devices that maybe not a lot of other customers use. There might not be a template in place, so effectively we have the tool in front of us but we still need to develop a solution. So it would be really nice to see a little bit more of something like a central repository of templates that we could use. That would help us expedite our onboarding process.
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Mustapha Kaaniche
Manager at Neuroses IT
We would like to see automatic network topology.
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InfrSpc9365
Enterprise Systems Mgmt Admn at a insurance company with 1,001-5,000 employees
In the UMP, certain devices will show up multiple times and they don't correlate correctly. That's one of the issues.
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Find out what your peers are saying about CA Technologies, Nagios, SolarWinds and others in IT Infrastructure Monitoring. Updated: June 2019.
353,345 professionals have used our research since 2012.
Charles Foy
Manager at a tech company with 10,001+ employees
We had to do some work to make what was more of a business class solution work at an enterprise level.
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SeniorDibc87
Senior Director at a retailer with 1,001-5,000 employees
How we can get more native information from CA's solutions.
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Abe Shaker
Monitoring And Reporting Engineer at a university with 1,001-5,000 employees
The biggest feature that I've been hoping they would enhance on is inventory management: things like adding/removing nodes.
It needs a little bit more functionality in the Admin Console.
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Luis Miguel Goez Mora
Senior Manager Information Technology Infrastructure at a insurance company with 1,001-5,000 employees
Making a GUI with criteria such as selection by robot/hub/probe etc.
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Charles Foy
Manager at a tech company with 10,001+ employees
I would like to see auditability. We've built our own audit functionality to ensure that every CI has the desired model configuration applied to it. And we run that on a daily basis. If that became part of the product, I think it might be a little bit less intensive in terms of resource, because we're doing it with scripts.
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Distingu210f
Distinguished Engineer with 10,001+ employees
​We want to see more investment in the UI and the dashboard.
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Operatio6118
Operations Coordinator at a tech services company with 11-50 employees
The UIM has no features through goods and services yet. ​
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Find out what your peers are saying about CA Technologies, Nagios, SolarWinds and others in IT Infrastructure Monitoring. Updated: June 2019.
353,345 professionals have used our research since 2012.
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