ConnectWise Control Stability

Robert Shofkom
Senior IT and Telecommunications Consultant Extraordinaire~ at a tech services company
We have had issues. We have had circumstances, for reasons we don't know, where the service will stop running, and when the service stops running that computer no longer becomes reachable. We haven't really seen that so much on desktops, but we have seen that happen quite frequently on server operating systems, Server 2008, Server 2012. You can install the product and then a week down the road it will just stop. I have a client where we just manage their 12 servers, and it will shut off on six of them. So we'll remote into one of the servers that is working, and then we have to do remote-desktop to the other servers and rerun the ConnectWise service, and it will come back up. So we have issues with ConnectWise running on servers, and here I am talking about the unattended access software. View full review »
Andy Warner
IT Manager
No stability issues at all. View full review »
SeniorMaf57a
Senior Marketing Analyst at a comms service provider with 10,001+ employees
It works great. I have never had an issue. I have never had it kick me out for no reason. I have never had any downtime. View full review »
Find out what your peers are saying about ConnectWise, TeamViewer, LogMeIn and others in Virtual Meetings. Updated: November 2019.
383,444 professionals have used our research since 2012.
Reviewer872712
User at a tech company
I have never had a stability problem. There was a period of a day or so once, a few months ago, when they had just become ConnectWise, that the responsiveness of their web-based servers was slow. Then they fixed that, so I'm guessing that was just the joys of rebranding. View full review »
Paul Christian
Owner
There is an issue which is pretty rare, but I find it at least when connecting from my mobile device. I am forced to refresh the screen by changing the screen quality to get screen updates. This only happens sometimes. The lagging can be attributed not necessarily ScreenConnect, but the internet connection on the other end. Therefore, I have not had any stability issues with being kicked out or anything. I have had some stability issues with the app on my phone. Though when working from the PC, I really do not have any issues. View full review »
ITManage9068
IT Manager
There were no issues with stability. View full review »
Dentistb358
Dentist at a health, wellness and fitness company
When I have accessed software, it's worked. That's all I know. When I call my IT guy, and say, "Hey, we're having a problem," he can access what he needs and be able to see it within moments, so I don't have any problems with that. View full review »
CEO4e75
CEO
Once, after I had changed my security settings, the database data was corrupted. View full review »
Owner5e53
Owner
No issues with stability. View full review »
ITNetwordba5
IT Network Specialist
No issues with stability. View full review »
Konstantin Chernitsky
System Administrator/Engineer
One or two versions before, we saw a problem with live view. The name was dropping from the connected client, or it would change. Now it is okay. View full review »
Dillon Simmons
Owner at a tech services company with 51-200 employees
No stability issues. View full review »
Sanjay Ahluwalia
Manager of Implementation and Support
No issues with stability. View full review »
Find out what your peers are saying about ConnectWise, TeamViewer, LogMeIn and others in Virtual Meetings. Updated: November 2019.
383,444 professionals have used our research since 2012.
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