ConnectWise Control Stability

Managing Director at NETCB

The solution is unbelievably stable. There was only one instance where we had an outage. It was a planned outage from ConnectWise themselves, where they notified us upfront that between certain hours the service would not be available. That only ever happened once. Other than that, it's always been available. They always notify us upfront when there's going to be a system update. What we like about it, is it updates itself and all agents running with our various clients automatically.

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MC
Manager, Information Technology Service Operations at Lynnco

The stability has been great.

I'd say it's pretty extensively used by the groups who rely on it as their primary tool. I don't know if we have any plans to extend this product, specifically, but we are looking into implementing some of the other ConnectWise tools.

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AH
CTO at Hanatech

It's hard to discuss stability just yet. We're new to the product and it has only been a few months. We need more time to properly evaluate it before we would be able to discuss its quality in that respect.

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Learn what your peers think about ConnectWise Control. Get advice and tips from experienced pros sharing their opinions. Updated: September 2021.
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